I took an Uber to pick up my rental as it was confirmed. When I arrived, I was told my order had been canceled, though I was never notified. They arranged for another truck, but I had to pay for another uber to get to it. The new location had the truck, but none of the equipment (Hand truck, furniture pads, etc). I had also arranged for help Loading through u-haul. All of the missteps made me an hour late meeting the moving help, which is not refundable. I understand things happen, but this lack of communication and unwillingness to make it right cost me about $300 and some scratched furniture.
KAYLEE B
Dunwoody Food Mart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dunwoody, GA 30338
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Bad attitude from employee on duty.took more money from my banking account than was agreed to upon picking up the vehicle will never recommend at visit that location again they give u haul a bad name seem to think they are smarter than other people they have no business working with the PUBLIC HORRIBLE EXPERIENCE PLEASE HELP
FREDERICK SI paid them now they’re trying to say I didn’t pay
QUINTON LWe only received a 11 blankets when we paid for 12. We did not realize until we started moving and when we returned was charged for an extra blanket. I felt rushed when returning a truck.
KESHAWN DThe clerk told me to go hook up my trailer and come back so he could take a picture - he said he didn't know how to do it?? I suspect that since he was the only employee and the Uhaul location was not in walking distance, he had no choice.
WILLIAM B