Moving to or from Dunwoody, GA 30338? Get FREE truck rental rate quotes at Dunwoody Food Mart.
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U-Haul cargo van rentals and pickup trucks in Dunwoody, GA are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Dunwoody, GA 30338. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
Van needed oil change. Took me ten minutes to find the button that cleared the message so I could see the odometer and report the mileage. Also did not receive the moving blankets I ordered which made my move much more difficult and led to furniture damage.
Close, quick, and friendly. Great team at this location! Thank you.
They messed up my already made reservation by changing the drop off location. Also, only they only have one person trying to run the convenience store and the uhaul counter so it took the better part of 45 minutes to try and get the trailer with just one person in front of me.
This location is SO close to my house, but the service was horrible! From the cashier banging on the plexiglass for me to come to the other window to the dirty pick up truck that was reserved for me. I only wish I could post the pictures!
Return was not processed timely and I was incorrectly changed an extra day
This is the second time I have had to rent from Uhaul in 2 weeks and both times I attempted to reserve my needed equipment online. Both times when I arrived at the location where the reservation was made the equipment wasn't there and I was forced to go to another location that was out of the way. This is obviously more than just inconvenient when I have to pay for the mileage on top of the rental fee. If equipment isn't available at a specific location then it should show that online. Keeping track of inventory should not be the most complex part of your day and this kind of screw up certainly shouldn't happen twice within 7 days.
The manger is very welcoming and professional. Great service that is recommendable.
Check vehicle's condition before each rentals
My overall experience was good so I have no recommendations for improvements
It took forever to get my equipment and when I did receive it was totally dirty in the cab and inside the back!
The first drop off location (6890 Peachtree Industrial Bvd, Dunwoody, GA) a location which was listed as a drop off location on Uhaul's website and scheduled on my order, advised me that they no longer accepted Uhaul drop offs. Within 15 seconds of pulling into the parking lot, someone approached the vehicle offering to sell me crack. That site should never have been authorized as a Uhaul location. This leaves me completely unwilling to trust Uhaul approved locations as safe. The second location (at which I did return the truck and that I had to find on the fly) wasn't much better. I was required to drive the car around the back of the building (in a poorly lit area). The clerk advised he could not leave his secure enclosed spot to inspect the vehicle and provide a clean "check in" document. I left without any documentation proving I had even returned the vehicle (much less in acceptable shape). Except for the fine location from which I picked up the rental, I would not trust Uhaul locations as having been vetted for safety..
The rep called me after I returned the Uhaul claiming i didn't return the key. Turns out I did. He was very rude when he called. Please be sure you know what you're talking about before accusing someone of not returning equipment.
No improvements necessary! They are doing a great job. I have probably rented ten times from this location in the last year
Customer service was poor the guy that assisted me while purchasing was very rude and disrespectful
Have someone check the status of the vehicles before renting them. My requested vehicle would not start, and apparently there were several other vehicles on the property that couldn't be utilized due to maintenance issues.
Send the agent to class so they can answer questions about adding drivers and insurance.
truck was not clean
The lady behind the counter was rude. We had an issue so she told us we had to be all customer service when I got them on the line they said she would have to call them to correct the issue. The truck had crumbs on the cup holder. Won't be going back to that location.
Truck was made available after 2 hours of booked pickup time. They told fuel is full but I saw later fuel indicator was at less than 1/4th.
Very nice people.
Renting a Uhaul for $39.99 a day, use to mean 24 hours. Now it's around 10 hours, and charged extra if you exceed that time. I was charged an extra $20, but returned within 24hours.
The damn truck battery died on me. And I had to move my furniture in the rain.
We checked in online days before we arrived and when we got there we were the only people there to pick up a vehicle. It still took more than fifty minutes. The woman who was supposed to help us got confused about the type of rental it was and kept asking for the code for the key when we weren't doing that type of pickup. Everytime I told her that we weren't sent a code, she she would interrupt, laugh or roll her eyes. At one point she leaned forward and aggressively bit down on her hand for about ten seconds while staring at me and then told me she didn't want to get more mad at me. After about forty minutes of this she finally called her manager and handed the phone to me. After I explained, he had a different guy come help who literally had us out the door within five minutes of looking at the computer. While we were there, people tried to return a truck with the same woman and had a terrible time. When they left, the truck returner turned to us and said, "Good luck, you are gonna need it." Plus, once we got into the vehicle drink bottles, paper trash, receipts and gum wrappers were all left in the cab. There is no way it was actually cleaned much less sanitized. Do yourself a favor and go literally anywhere else.
Have more than one person working. Knowledgeable staff.
This was the best experience I had renting a uhaul.
