During the pickup process, I checked in and finished at the counter, when the employee there said "you're all set"... I was left with the task of installing the trailer on my own. I know how to do this, but the weight of these 12ft enclosed trailer is absurd. I hurt my back during the process of lifting the trailer onto my vehicle's hitch. I can only imagine someone that truly can't lift it and really get hurt. It's been 3 days since then, and I'm still with a hurting back. Also, no safety checks were performed by the staff, I did it personally.
Gustavo R
Audio XTC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Dupont, PA 18641
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Cargo space was not clean. Dirt, leaves in cargo space
Mark BThe pre check in was a waste of time. The website was a horrible waste of time. I was suppose to pick up at 9:30 am. Didn’t get the truck till almost 10 after waiting on the service line for an extended period of time. The truck wasn’t clean
Matthew MCargo area had mud and dirt in it when I picked it up. A pile of moving pads were unfolded and laying in the corner. The cab was disgustingly dirty with spilled liquids and food on the floor. When I got the vehicle to my home I personally cleaned the internal cab of this myself. I drove this truck to Florida and when I returned it to the Florida address, the lady in charge charged me $25 because of the condition of the vehicle. It was actually cleaner than when I picked it up. Extremely disappointment will never recommend U-Haul to anyone.
Mark BPrice was supposed to be 89 and taxes ceded up being 125 and taxes not cool at all charge only advertised price I’ll never use uhaul again.
Anthony S