not possible to do desk check in, unhelpful staff. the fact that you need to download apps to access vehicles is absurd
Kaj L
Inland Devon Self Storage Holdings LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Falmouth, MA 02536
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkHaving a wifi connection near the locker will be great as the 5G signal near this location is bad causing delays to checkin and checkout online.
Samraj AThis is the second time I’ve used this location, and the first time everything went smoothly, but this time the charged me for a extra day and the location was closed for a couple of days when I went to return my rental ??
Antonio PMake checking in easier and fix bugs on the app I tried to upload a photo multiple times and it wouldn’t upload it.
taelynn fThe pick-up experience was terrible: we had to use an outside kiosk in the cold, and it took about 20 minutes. Very clumsy way to get the keys and get going. The operator of the location was friendly and as helpful as he could be, but he basically said to use the kiosk. Note to others: arrive with the U-Haul App already downloaded on your phone and make sure it is fully charged. Regarding the truck: the cab was not clean (lots of trash under the seats), the windshield wiper fluid was empty and it was snowing and raining during our drive so we had to stop to fill it.. Finally, the side mirror swung sideways (loose) during our drive on the interstate and we had to stop to repair it. Not well maintained.
holly b