Building area very dirty and unorganized. Contact individual was wearing dirty clothes and unshaven. He was also a little scared and made me feel uncomfortable.
CHRISTY L
MC Cabs
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in East Peoria, IL 61611
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Customer Reviews
- 3.0 Average Customer Rating
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Staff was not very friendly. Did their job fine, but they didn't seem like they wanted to be there serving customers.
Andrew TPickup place in East Peoria was super sketchy. Customer service guy was sleeping in a recliner behind a shady looking computer setup on top of a dirty folding table. Location was dark and dirty
Terence HI booked at a location with a guaranteed reservation and then I showed up and there was no one there. The door was locked and I sat in the parking lot changed my reservation even though my first reservation was guaranteed. Then the second location told me I was good to go with my dolly and I go to take the requested pics from U-Haul and the tire straps were not secured and laying on the ground so I had to secure them to the trailer before I left before I was the responsible person for damaging them. Luckily I have enough knowledge of how straps work to catch that. The whole process with the U-Haul company was unfortunate considering I had to go to multiple locations when the first was closed and then the second location tried to set me up for damage to the trailer after I was told I was good to go. I would like my $50 back for the “guaranteed reservation or we will give tou $50 back”
Jacob YPrice was good, trailer was good, staff were nice. The overall building was poorly maintained and looked like it was about to be torn down.
Hunter R