The truck was disabled upon arrival at my destinationEnock O.
Moving Truck Rental in Edmonton, AB at Habesha African Market
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Edmonton, AB T5H0W1
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 3.0 Average Customer Rating
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Very friendly staff and helpful! Would recommend even if there was no uhaul!Michaela F.
Only issue was with the truck, it was very difficult to get the truck key to the ignition, would be nice for a comments section when a vehicle is checked in where we can mention not urgent repairs needed. During the self check in when I couldn't get it to start there was no contact number listed for if I have issues, would be nice for a button that would call or message a rep should a truck not be operable.Travis M.
Clean it. Check tire pressure. Sweep out the boxBrian S.
They made the return a big problem, we returned the u-haul on time and right away to avoid charges yet it looks like they did not report that it was not returned. I had uhaul calling me if we returnef it already and I said yes on time. Now I'm seeng my receipt that I'm beong charged for extra day. Which is unacceptable!!!!Brylle M.
They were very good and have no complaints about the service.Terence D.
Customer service was great, staff were wonderful to deal with. One recommendation would be to have full tank of fuel before leaving ; as it is hard to judge while fuelling up. So should make it mandatory â€œ leave on full tank of fuel , and customer return full tank of fuel.TerraJade G.
Have people who know what they are doing.FRANCISCA J.
The truck was so dirty! Even old discarded masks inside the cabin. I was so mad to receive this truck in this appalling manner. It was brought to the attention of the person in charge that day, she dismissed it and said they come back after hours and not their problem. We had to clean it ourselves. I would not have taken it if I didn't have to move my stuff, so I ended up cleaning it. The tank was not full. Disgusting truck, poor customer service. Never again. I will never rent a truck for them ever.Patricia N.
Very, very pleased with everything about this experience and the excellent customer service at this location. Thank you.evan T.
Excellent customer service!Johanne G.
They were very understanding and very helpful.Kimberley R.
Nothing great serviceLesly C.
They were absolutely awesome!!jodie B.
Awesome experience. got a truck the day before I had to move. The truck ran great, was clean. This is an awesome place to rent a u-haul.Dylan A.
Extra charged for the fuel still after checking the fuel gauge. Complained already and still looking for the solution for the extra amountSahil V.
I got charged for fuel, when I inspected the truck the truck had half a tank. The contract noted it as being slightly over half. Pointed it out to the clerk I was told to fill it to half and it should not be an issue. Got the extra charge for fuel anyways. I would recommend the next customer insist on making that change at this location and not put much faith that it will be noted; actually get the agreement with the actual change amended. Overall that is my only gripe, the staff was respectful and efficient for the process of the rental.John Z.
My experience was beyond terrible and this has nothing to do with Habeesh, they were amazing given the circumstances. Uhual corporate store on 154th street were very rude during a previous rental, I made a complaint and they turned around and added a caution based on fabricated lies, they stated I returned the truck filthy and had rock chips on the window. I drove the truck for 30KM to move 1 item and it was in my possession for 2H yet I managed to damage it and soil it. When I returned the truck the guy that checked it in did a walk around and checked the fuel and mileage and all was well. Then apparently they told me about this damage and I disputed it, they uploaded pictures with this caution as part of their retaliation effort. None of this occured, and strange enough I was never charged for the damage. I tried to inquire with your agent details of all this strange accusations, she was very rude, I asked for a supervisor who was pleasant and a great help. She stated she couldn't find the damage claim etc. They fabricated all this to prejudice me in the future. I find this targeted assault very concerning and highly frustrating. I asked to see if the VIN and damage match, as I am sure they have a lot of pictures of damaged vehicles. I hope you can get to the bottom of all of this. Very disappointed in Uhual.Tidings M.
Customer service at this location was horrible. We were bounced between 2 people multiple times who didn't seem to know how to help us. We were literally standing and waiting in the store for over half an hour. They did not seem to value our time. I would never, EVER rent from this location again.Michael P.
The price I paid was high the instructions given on dropping off the vehicle were poor. Telling the customer they can drop it off at any location then when it's dropped off telling them to take it to another . Finally telling me I would have to pay a fee for dropping it off at the location I picked it up from. When I protested she dropped the fee she tried to charge me. Paying 154 $ plus 25 $ gas made renting a vehicle to do a simple move more expensive than hiring a moving company to do it for me. Not sure if it's the location because my previous experience had been good today's was awfulIan L.
People inside the shop were nice and friendly and the van was good but location is really bad and so sketchy, so many weird people around and can't even parking without some of them coming close to the van.nadia A.
Not in the greatest area of town. However, the ladies that were working were extremely friendly and lovely to deal with.Shauna L.
I return the van same day before 12 and they still charge me for two days and I also have receipt from gas station for gass but they charge me for that tooðŸ˜‘ðŸ˜‘SIMRANPAL S.
Ensure that EVERY LOCATION has at least 2 pieces of each type of moving equipment (dollies, appliance dollies, floor dollies, etc) IN STORE. Or every vehicle that gets rented out has a complete dolly set.Michael W.
Your call and service centers were excellent. Setting up the reservation and getting information was made easy and handled professionally. The Uhaul "store" "pick-up" centres were not on the same level. The service on that end was consistently terrible. The only reason I wouldn't use your service again is if I couldn't book a reservation for a dedicated Uhaul outlet (ie not a separate business acting as a franchise)stephen C.