Arrived at 3:45 PM on Tuesday. Place was closed, and the phone number didn't work. Had to do the self return on my phone, and the card wasn't going through. (the card on file was fine) Tried three times, and the app told me to just put the key in the box. Still was charged the $20 fee.
Diamando N
Access Towing & Service Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in West Palm Beach, FL 33409
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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THE PEOPLE ON-SITE WERE VERY VERY HELPFUL!
Steve LBe more specific about your rental platform
Terence PI called the number multiple times to get rental return information, but I didn't get a reply. When I showed up, the door was locked and no one answered the door or phone. This location isn't bad, it would be nice if Uhaul notes that this was a self return location with no personal interaction. You must use the app to return the truck here. I didn't know where to leave the Uhaul teuck because the parking lot was full. Luckily, the neighbor with a black dodge ram told me to leave the rental in the empty dirt parking lot next door.
Johnathan DThey made it so easy and convenient for pick and drop off. Wonderful customer service. I will definitely use this location again
YOLANDA S