This wasn’t the location I originally selected, the day before I was to get the truck, I got a call and I was told that the location I selected was out of vehicles. Then, I was told the new location didn’t have the vehicle I wanted and I had to get a larger one. I was offered a $50.00 credit for the inconvenience. Then Thursday evening, at dinner time, I get a call and am told there is a problem with getting me a truck because it’s booked out with someone else, three calls later I get told I’m getting the original size I wanted and had originally booked. I picked it up, it sounded loud and clunky, like something wasn’t right and getting up to the speed limit seemed hard on it. It was filthy in the back of the truck and we had to clean it before we loaded it. I returned it an hour early. I was charged on my credit card almost $60.00 more than my final bill, and I didn’t get the $50.00 credit!!
Margaret S
Highlands Convenience Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Edmonton, AB T5W1G5
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkVery satisfied with the service and customer relations. Thank you
Sean MAll good
Nestor Rfriendly people and good service. It was a good experience. Though the selection of rental vehicles was limited, I am sure it will grow over time. I felt it was a good experience.
CHRIS PWas not empty or swept. Mileage and outside was not checked before we left or after we returned at least with either of us there.
Lisa W