The online â€œapprovalâ€ process at the location needs upgraded. We waited 20 minutes, then had to go talk to the guy, who said to stand near the key boxes. We waited another 5 and only got the approval *after* we did a chat asking how long it should take.Tyler R.
Moving Truck Rental in Edwardsville, IL at Budget Mini Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Edwardsville, IL 62025
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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Was a good experience, owner was knowledgeable, friendly, and helpful. Got us going in short order on a rainy morning.David T.
you can not move the pick up location 40 minutes away from the original location and notify me a day and a half in advance.Ona W.
Drop off location was fine, however, I had to call support several times to find an appropriate location closer to my home town because the initial drop off location was about 35 minutes away. This whole process has been a completely terrible user experience, from using the website, the iOS app, contacting support, contacting the scheduling the department. All completely terrible. I will likely not use U-haul again.Justin H.
Tim explained everything clearly and the truck performed up to expectations.Keith M.
He needs some or the mar x's to mark pre damageJeff G.
This is the second time in less than a year that I have rented a 5 x 9 trailer w/ramp from Tim and I could not be happier. I have to rent another one within the next week or two. Thanks Tim !DUANE R.
Tim is great. He takes care of everything!Ryan E.
very good service, just like being at home comfortable and relaxing atmosphere, thank uBELINDA D.
No problemAlice C.
Tim was excellent in customer service and hospitality. I will definitely recommend this site to friends.Mark E.
The service was outstanding. I couldn't have asked for a better experience. Everyone was professional and very nice.JOHN A.
Excellent service.LYNNE S.
No one was at this location. Drop off box used.Shelby W.
Tim was very polite and helpful in every way.WESLEY D.
Friendly and very helpful. Highly recommended.MICHAEL T.
Very friendly and helpful. Much nicer then the store in Ofallon MO on highway k.Jana M.
Tim did a great job getting us taken care on the pick up and return.James C.
anyone who represents U-Haul in anyway should be required to wear a mask even when inside there facility or interacting with a customer.Joseph O.
Tim was very helpful and friendly. Helped me find the best deal and made my experience great.EVAN S.
Very good and helpful manager. No suggestions for improvement.PAUL F T.
A A A A W W W S O M E!!!!!!!!!!Lorna S.
Tim, the manager was the best person at any Uhaul center ever in my life! He went out of his way to be helpful. On a Sunday he came over to center to help me unhook a 6x12 trailer. Budget Mini-Storage, Edwardsville IllinoisRALPH T.
Location was great. Only little thing was the wait for approval onlineRalph D.
Much better experience at drop off, the guy was really nice, he helped me check out because online return was not functioning. It was hard to find.Jennifer D.