Auto Service Experts (U-Haul Neighborhood Dealer)

Auto Service Experts (U-Haul Neighborhood Dealer)

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Address

1303 Dundee Ave
Elgin, IL 60120

(224) 523-8858

Driving directions

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Features  

  • 24 hour dropoff

Moving Truck Rental in Elgin, IL at Auto Service Experts

Moving to or from Elgin, IL, 60120? Get FREE truck rental rate quotes at Auto Service Experts. U-Haul rental trucks are specifically engineered from the ground up to assist moving families, not freight. Our moving trucks have more safety features than other moving trucks in the industry including gentle ride suspension and high visibility mirrors to assist the driver. Whether you are moving a smaller apartment or a large four-bedroom house, U-Haul truck rentals in Elgin, IL will provide you with the moving truck rental you need to get from point A to point B. Find the perfect size moving truck to assist with your move, U-Haul is home of the $19.95 rental truck!

Get FREE moving truck, pickup truck and cargo van rental quotes at Auto Service Experts

Zip/postal code or city, state/province
Zip/postal code or city, state/province

Available Trucks

Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Elgin, IL.

Cargo vans and pickup truck rentals in Elgin, IL

U-Haul cargo van rentals and pickup trucks in Elgin, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Elgin, IL, 60120. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental. U-Haul is the home of the $19.95 cargo van rental in Elgin, IL, reserve a van for your moving needs from Auto Service Experts!

$19.95 Pickup truck and cargo van rentals

Features

  • Automatic transmission
  • Air conditioning
  • Gentle-Ride suspension
  • Fuel-efficient V-8
  • SRS/air bags

Customer reviews

Antonio M. on 8/31/2016
Rating: 3 out of 5 stars

No comment

Sara M. on 7/31/2016
Rating: 1 out of 5 stars

The associate at this location was argumentative, belligerent, disrespectful and unprofessional. I can't believe that U Haul wants someone like this representing their company. This was the worst experience I have ever had with u haul and will think long and hard before I rent from them again.

Sandy P. on 7/30/2016
Rating: 3 out of 5 stars

I was beyond stressed renting this vehicle. I never received a call confirming my rental the day before. I then called the 800 number and was told that there wasn't a truck definitely confirmed for my use but one might be in by noon the next day. I had gotten plans that could not be changed for my move so this was completely unacceptable. Also my preferred rental location was changed to one thirty minutes away. This was one of the most stressful moves I have ever experienced and I will second guess using uhaul ever again.

lars b. on 6/10/2016
Rating: 3 out of 5 stars

Took some time with the paperwork. One thing that U-Haul could do, at least in States that have tolls, is to remind the customer to bring their I-Pass from their vehicle before they get on the toll way.

AUDREY L. on 6/5/2016
Rating: 3 out of 5 stars

Hard to understand the rep on phone.

FELICIA W. on 1/9/2016
Rating: 1 out of 5 stars

The guy/ the worker was very rude. The Uhaul truck was two centimeters & I mean a centimeter from where I received the truck at. He needs to attend customer service classes!!

ANNYSI H. on 11/8/2015
Rating: 2 out of 5 stars

Not the fault of the company we dropped off the trailer but their location; really no space to park the trailer.

STACIE N. on 10/26/2015
Rating: 3 out of 5 stars

Location was closed at the time of dropoff

RANDY W. on 10/19/2015
Rating: 1 out of 5 stars

Have the truck ready, clean, and available where it is most convenient for me, in other words at the location where I made the reservation. Charging me for extra miles to pick up the truck in completely the opposite direction was extremely inconvenient and succeeded only in further upsetting an already disappointed customer.I will not be using U-Haul again as I cannot think of one positive thing to say about this experience. Unless you count charging me extra for absolutely no added benefit. U-Haul lost a repeat customer and a lot of good will for $20. Nicely done...impressive business model.

JARHONDA W. on 9/26/2015
Rating: 1 out of 5 stars

Poor customer service. Not professional. Very rude.

STEVEN G. on 8/17/2015
Rating: 1 out of 5 stars

Not only was I told by whoever took the reservation that I would be picking up the truck in crystal lake I had to drive 115 mins to get truck and was told I had to drop back off there that's 64 miles I had to pay for just to get the truck

William V. on 6/27/2015
Rating: 4 out of 5 stars

There was a problem with the key getting stuck in the ignition.

mike k. on 6/25/2015
Rating: 5 out of 5 stars

very quick & helpful.- Much better then Randall & Rt 20 location.

robert h. on 5/27/2015
Rating: 5 out of 5 stars

easy access and parking friendly staff

JASON R. on 5/20/2015
Rating: 5 out of 5 stars

Loved the service will definitely rent a truck from this location again in the future.

BENTLEY S. on 5/15/2015
Rating: 1 out of 5 stars

First off I made reservations for a full size car dolly, It was Givin away to someone else. Then I was the only person in the store and I'm trying to figure why it was Givin away. He then proceed to tell me to hold on and help a customer who walked in 2 min in our conversation. Then more customers came in. I was in there for 2 hrs before he got to me Again. At this point I didn't wanna deal with it and just opt for a 2 wheel half size car dolly.. when I picked it up I tested the lights on the dolly. No brake light or signal on the right side. That was ok but what made it more worse is the ratchet strap kept comming loose to where I was stopping every 30 min to check it.

TIMOTHY S. on 5/8/2015
Rating: 2 out of 5 stars

The guy running the place is an ornery man who doesn't speak good English. I reserved the truck online, then wa s promted to "check in" online to make it faster when I get there to pick it up. Entered my credit card and drivers license info. 15 minutes later I arrived at the location and I guess my rental clock started 20 minutes prior when I checked in online. What a crock! I would have never checked in if I knew I lost those minutes. And on top of it - he still had to enter my drivers license number and credit card when I got there. That took another 5 minutes. What good was it checking in ahead of time? I asked him that and he started yelling at me and implying I was cheap being worried about 15-20 minutes I lost and was basically mocking me after I answered him why 20 minutes mattered. This guy thinks he can just bully people and intimidate them - but he has no business dealing with the public. Never met such an a-hole in my life. Customer is king my friend - not you. It's like I was bothering him by asking questions. Shocked at the way I was talked to.

Jaime G. on 3/6/2015
Rating: 3 out of 5 stars

My preferred drop off location was changed to the other side of town, and I was charged the extra 2 miles to drop it off there. I called customer service and was told I had to drop off at the new location. It was a congested area and hard to maneuver with a car trailer. It was very inconvenient, especially since my original drop off location is less than a mile from our new house.

LINDA W. on 12/12/2014
Rating: 3 out of 5 stars

Since this was the first time I had to transport a vehicle, it would have been nice if this location would have indicated that using a dollie to transport my vehicle was improper, that a trailer was the appropriate means of transport. If they had just asked, did the owners manual show that this was the proper procedure to transport. Not only would it have protected my vehicle from the damage that was caused (replace differential at $3,000), but you're company would have been paid $300 more for the trailer. If you are the experts, why would you not go a step above and advise the customer that what they reserved is not the best or safest choice. Do people just not care anymore? A simple mistake was the difference of $300 more for a trailer to a $3,000 repair bill. Very poor customer service from the experts!!!!!!!!

BENZIN T. on 11/23/2014
Rating: 1 out of 5 stars

The auto transport was not safely secured Damaged my back of my car

manuel b. on 11/22/2014
Rating: 3 out of 5 stars

was fast and easy had no problems

GEWONE R. on 11/1/2014
Rating: 1 out of 5 stars

I have a bad experience with this one place. The owner was rude and he keep calling me and send email alerts. I called in several different times to tell them about my experience and the money he keep trying to get from me. Poor service

STANLEY G. on 8/28/2014
Rating: 3 out of 5 stars

The only problem was the reservation was at a location within three miles but the pickup location was over 25 miles away!! The ignition key was almost impossible to remove.

ANTHONY C. on 8/21/2014
Rating: 1 out of 5 stars

The trailer that we received had issues with the tires, during our 2000 mile drive we had to put the air multiple times, when called the place where the uhal was rented the person was totally not helpful. Not his problem attitude, will not rent again.

Russell G. on 8/11/2014
Rating: 5 out of 5 stars

Simple and fast. Tehy open at 8:00 and I was out of there by 7:59. (owner showed up 10 min early and jumped to get me out quick). Also drop off is simple and no complications