Everything was very efficient no comments regarding improvement
DAVID W
Postmart Business Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elgin, IL 60123
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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First impression of when I walked in was the office space was very messy and dirty, got a trailer that the walls had welds broken on and all beat up, upon checking the tire pressure in the tires before pulling the trailer 3 out of 4 tires were low asked the guy at the desk if there is a way to fill it he said I needed to go to the gas station if I wanted them filled but I shouldn’t worry about the pressure in the tires. Would have asked for a different trailer but that was the only one they had available.
ARTUR WGuy who gave me the keys was oddly combative/ eager to argue. I didn’t care that much, I just thought it was weird. He also made up a policy that if you drive less than 20 miles you can only rent the truck for 4 hours? I called customer support and they confirmed that’s not true.
JONAS ATell people the trucks are in the back of the building.
Richard IThe only issue was a glitch in the new booking software. It wouldn't allow me to take the required pictures that are needed to complete the transaction.
LYLE R