When I talked to an agent and reserved the 10 ft truck, it was not clear I was registered for mobile app pick up. Also, the gentleman working was overwhelmed because he was the only worker, there were 5 people waiting and he was answering the phones at the same time. Made service frustrating for those in the store.
Virgil T
The Box Store
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elk Grove, CA 95624
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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i was extremely happy with the fellas at the Box store. They worked with me, went above and beyond and I already referred them out to two people
AMANDA RI forget the reps name but he was fabulous. He helped put us up with a vehicle even though there was an error on the end of U-Haul regarding descrepency in tge reserved location. Basically. It was incorrect
CRYSTAL LGood customer service. I dropped off the truck after office hours and it was easy to do it. Thank you.
ROSARIO DIt was very helpful to rent a "van" at this location; it is close to where I was; the workers were very helpful and got me into the van quickly and easily. The rental rate was fantastic!
MICHAEL S