When a person or customer asks you a question concerning the amount of my deposit would also cover the cost of the U-haul truck you might want to tell said customer the estimated cost.KENNY R.
Moving Truck Rental in Elk Grove, CA at The Box Store
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Elk Grove, CA 95624
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Tanning your employees is very important, but everything was good thanks.JUAN N.
It got really busy when I was picking up.... It took a bit longer than appropriate. HOWEVER, the lady at the counter who helped me was AWESOME! On point, great customer service. Chatting with customers at a PERFECT level; cordial yet to the point. Gent I dropped off with and talked to on the phone was the same! VERY efficient, very kind and worked well with me for an am drop off. Very well done folks!JEREMY B.
Easy peezy.Nicole L.
Everything was perfect!!BRYAN M.
Be honest, was told by the owner I would get refunded back $40.00. Never got the refund. I know it's only $40.00 , but it was the principal of the matter.HARRY B.
The young man at the counter was not wearing a mask. Speaking with another customer he cited his political beliefs as the reason he wasn't conforming with company guidelines. I was in his presence only long enough to give him a key and leave so it didn't bother me at the time, but it was concerning.Edward P.
Fill the damn truck up with gas before the customer picks up the truck.Michael C.
The guy at the front was an asshole and very fucking rude.JAVIER H.
STAFF EMPLOYEE WAS VERY DISRESPECTFUL AND CUSTOMER SERVICES NOT PROFESIONAL. I WILL NOT RECOMMENDED U-HAUL.Michael A.
There was a guy, I think the manager or the owner was very mean.MOHAMMAD S.
The first person who helped me checked in. Was rude and lacked customer service skills. He was a white male in his 30s.JASMINE G.
Love the service thank U! ðŸ˜Šjames W.
Reserved a 12 hour rental, upon pick up I was told I would have to bring it back in 6 hours and wouldn't be able to use the after hours drop off.Alex R.
Thank you guys, I think you just need to maintain this level of good work during this time, to satisfy every client.RAADABDULQADER S.
I rental car for 24 hours are use 39 minute and I returned back the car they charge me for two days that I call the cashier they told me a refund it and I didn't receive any refundABDULJAMIL N.
Very efficient check inbill M.
How i get 56mile to the truck...my house is only 11miles..and the mileage at the truck it's broken..i have the picture...i would like to file a report..EDMON U.
Staff was polite, professional, and just plain good human to their customers.JOSHUA H.
Nothing additional. The desk person was very kind and helpful.Abraham S.
Extremely rude clerk. After a six day rental of an appliance dollie, he charged me for an extra day when I was 40 minutes past the return time in the morning. I laughed and said "You're kidding, right?" He got even more rude and told me to leave and that he wouldn't even take the dollie back or give me a receipt showing it was returned. I ended up on the phone with U-Haul for an hour just to be able to return the dollie. He wore his mask down under his nose and was clearly ill, sniffling and wiping his nose, so I stood far away and that seemed to bother him. The rudest person and most unhappy person I've encountered in a long time. Refused to let me talk to anyone else other than calling the 1-800-Go-Uhaul. This was at a local Fedex Mail store, where I have done business countless times, but never again.RANDALL B.
Very little room to park the trailer. Parking lot is very small.Jeffrey T.
Employee took my keys and said okay thank you. I said I would like a receipt or something showing I did in fact turn on unit. He said I would get something via email in sometime today. I found this unacceptableLynn W.
False advertising 19.99 ended up 102.00Tyrone G.
wash the inside of the front windshield between customersSHEILA R.