The location was overall good and the people at Sundance were amazing. She made sure to go above and beyond and take care of me when uhaul wouldn’t. The trucks windshield was cracked from one side to the other also had extreme pitting so any sun or headlights made it hard to see the wipers blades were dry and missing parts and scratching the windshield. I understand it’s not going to ride like a Cadillac but Uhaul could at least pay to have the steer tires balanced it shook so bad made it almost impossible to drive let alone maintain a lane! 5 stars to the location and there staff would recommend this location anyone. As for Uhaul customer service and online reservations I wouldn’t recommend them to an enemy. When you make a reservation and get a price of $247 and get a call from the Utah booking location the day before your supposed to pick up a truck and get told there’s not trucks available and need to drive 4 1/2 hours one way to get a truck on my dime is insane. The Sundance location had a truck available when uhaul said they don’t have anything in Elko when they did and get charged $907! I will not recommend uhaul nor will I ever use them again.
Kyle A
Sundance Self Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Elko, NV 89801
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 5.0 Average Customer Rating
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Everyone I dealt with was very professional and extremely nice. I will forever rent from this location.
kathie lWas very impressed the hal gave me exact directs and had my receipt sent too me before I was unhooked. This is second time I've dropped off at this location
ZACHARY TStaff was so friendly and made process smooth and easy!
Lauri SFive star ratings on this dealer
TRACI B