This was an unnecessarily difficult experience. My pickup location was moved twice with notice only a few hours before I was supposed to pick up that the first alternate location didn’t have the correct truck size. The larger truck resulted in higher gas costs I had no time to prepare for as the pickup was an hour and a half from where I was moving. I made the reservation days in advance with absolutely no indication on the website that the truck may be unavailable. The location I picked up from was not safe for a lone female customer, as it was a gas station in an unsavory part of town. Not to mention I could barely hear the cashier behind the glass as there were customers in the gas station speaking over her as she tries to communicate with me about the equipment I’m picking up. The drop off location was also over half an hour from where I was moving so that was an even bigger inconvenience on gas in the truck as well as my personal vehicle. I will definitely try a different company in the future.
Sierra C
Pops Foodmart
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ellenwood, GA 30294
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Customer Reviews
- 3.0 Average Customer Rating
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They have your back all the thru no matter what no problem is to big no problem is to small
Wayland WHave a more knowledgeable worker that understands what you are saying
Joya RPlace over charged me a wrong drop off fee after I asked if I would be charged and they said no and it’s not on my contract
THERESA GThe truck needs a tune up the doors barley closes. It ride rough,
DWAYNE B