Service received from this location was good. My main concern is I reserved a 26 ft truck for Bathurst NB on July 27 and one day before pickup Traffic Control downgraded my reservation to a 20 ft truck and I would have to pick up in Miramichi which is 1 hour way. I had a three bedroom house going to Ottawa it would not have been possible with a 20 ft truck. I call Traffic Control and all I had as a responce was sorry. We had sold our house and we had to move out. During discussion she received a cancellation for a 26 foot truck so that was resolved but still had to pick up in Miramichi. It appears that uHaul does not care much about providing service at the proper location with the proper equipment...I will never deal with them anymore...it became tense and I could have been in a mess...yes saved by a cancellation. I will need a truck in approx 12 months for another move but now I'm in Ottawa there is competition so no way I will trust Uhaul.
Daniel T
Sheetal Holding Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Miramichi, NB E1V1P9
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- 4.0 Average Customer Rating
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No one was there to serve me. I had to do everything myself. As a disabled person, I was not impressed.
Colin HDrop of was St John’s NL…..ALL GOOD.
frank fWe made a reservation 3 weeks before for a 10foot truck. We received a call approximately 2 days after making the reservation to say the 10 foot truck was not available but they could get me a 15 foot truck for the same price. The week before I called to request a pick up of Monday rather than Tuesday. I was told to call back Monday morning. I called back Monday morning and was told there weren’t any vehicles available for me. They suggested that I drive over 100kms to pick up a truck at another location. This is incredibly poor customer service, why do you accept reservations if you have absolutely no intent to follow through? People work, have other commitments, they make arrangements based on these reservations; if you accept a reservation it should be your responsibility to have the available vehicle at the location it is to be rented from.
Carl EBe kinder to clients
STEPHANIE M