The owner met us and handled our rental. He's very personable, knowledgeable, and handled the transaction flawlessly. Next time I need a U-Haul, I'll go here, even though other dealers are much closer. Might tidy up the location some.
Richard B.
Pioneer Muffler 11
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Ephrata, WA 98823
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The gentleman at the counter was very nice and funny! Made everything work out perfect! Very helpful!
Dina M.Be open when you say your going to be open. Fix your web site, web page kept saying I didn't have a reservation even though I did. The truck I originally asked for was not available so I changed the date and then the truck was still not available on the day I reserved it. I had to call your hot line, the lady have me a number to call and no one answered. She got me transfered when I called her back and said there was no answer to that line. The person she transferred me to seemed put out that she had to help me. All in all it took 45 minutes,5 phone calls and 2 operators just to get keys to our truck.
DWW S.The UHaul location, at Pioneer Muffler, in Ephrata WA is an excellent place to do business. The owner, Alan, is helpful and truly cares about his customers.
karen D.Very easy to sign up on Internet great convenience good people help you through anything you need would recommend
Bruce S.