Trailer Rental & Towing in Ephrata, WA at Pioneer Muffler 11
(U-Haul Neighborhood Dealer)

600 reviews

503 Basin St NW   Ephrata, WA 98823
(& 5th)

(509) 754-5339

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed

Services at this Location:

Contact Us

(509) 754-5339

503 Basin St NW
Ephrata, WA 98823
(& 5th)

Services at this Location:

Hours

  • Mon-Fri: 8 am - 5 pm
  • Sat: 8 am - 3 pm
  • Sun: Closed
  • 24 hour customer return
Trailer Rentals

One-Way and In-Town Local Rentals in Ephrata, WA 98823

U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Customer Reviews

Average Customer Rating

600 reviews

Let us know what you think.
Your valuable feedback will help us serve you better.

Write a review
Rating:
5.0

The team are always helpful and friendly.

SARAH B. 
Rating:
5.0

Perfect rental

CHARLES S. 
Rating:
4.0

Had no driving lights

Bill Q. 
Rating:
5.0

Great customer service

oralia C. 
Rating:
5.0

The Cargo Van was easy to drive, perfect space for our move, the salesman was p

TRACY JANE C. 
Rating:
3.0

office to process the pick up was very very small, No room to sign papers as muffler business really took up a lot of room.

derek W. 
Rating:
2.0

The location looked run down as fuck , and then you had to cross a busy through town highway to get to the truck after getting the keys.

Brian D. 
Rating:
5.0

Great help!

Carl W. 
Rating:
5.0

friendly, told my what to expect

Wilmer F. 
Rating:
5.0

Nothing. Allen has everything covered. U-haul is lucky to have him

Kenneth C. 
Rating:
1.0

Offfice just full of muffler parts. Room for really only one person. Very confusing to get paperwork done.

CHERYLYN ELAINE O. 
Rating:
3.0

24/7 pick option at all locations, if not able to have the option then the online ordering should not have that be available to select

Jesse G. 
Rating:
5.0

Customer service was excellent. The pickup drove smoothly. If the need arises will rent from U-Haul again.

MARY K B. 
Rating:
5.0

All good

BRADFORD SCOTT H. 
Rating:
5.0

phone call to customer service was a terrible experience. the operator who claimed she was the manager tried to force me to drive another 100 miles to drop off in wenatchee...she was a hellish experience and hung up on me when i said that was BS. Then refused to pick up. The local owner was wonderful and made up for the witch on the phone

MITCHEL EUGENE N. 
Rating:
4.0

Drop off was smooth. Person there was helpful even though it was technically after hours. Just keep doing that.

MICHAEL REED R. 
Rating:
5.0

Very nice people, Will definitely do business with them again.

Dick O. 
Rating:
4.0

Somehow or another, speed up the rental procedure.

timothy M. 
Rating:
2.0

Its a muffler shop not a drop for u haul and you made me come back 55 miles was a u haul right to I went A half a mile away.

CONRAD PHILLIP C. 
Rating:
3.0

The truck is too old and needs an alignment.

HYUN SU K. 
Rating:
4.0

update the website. With all the changes in business these days simple things like business hours changes can be confusing to the customer. Even though most locations have 24 hour drop-off.

JAMES L. 
Rating:
3.0

I don't think i will ever rent from uhaul again. I asked for a specific drop off location. After i rented they called me later to let me know that i cant drop off there that need to drive 1.5 hr out of my way to drop off. then i dropped off they tried to charge me for another day. Fixed that then 19 days later emailed me asking where the trailer was. Seriously !!! Trying to charge me for the 19 day. The lady on the phone would not let me talk to let her know the hole situation.

Evelyn O. 
Rating:
3.0

Trailer lights weren't working properly

daniel Q. 
Rating:
5.0

Great service at the location but very expensive for two days and short distance but we need the service often

Mario N. 
Rating:
3.0

Need to update the computer that they are using. Took about an hour to finish the rental proces. Thank you.

Hyun K. 
No reviews have been submitted for this location.

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