I was charged for gas even though I brought it back exactly where I got it. Will never use this location again.
Carey C
Advanced Diesel Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Erie, CO 80516
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Customer Reviews
- 1.0 Average Customer Rating
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This was not a repair shop. It was a farm. Then the truck didn’t has the appliance dolly, I had payed for. So customer service said jo problem. We will credit me the $10. I said without the dolly, I missed my pickup already. I don’t need the truck. They charged me $244.93. They said I returned 6 hours later. They said I drove 1 mile.( I never even started the truck) They charged me $48.90 for gas and service charge. Then they charged me $160 for the missing dolly.
Don KToo dark! I was concerned that there was no real proof that I dropped the trailer off if anyone took it over night. I took photos to record drop off
Nancy OWhile reserving a trailer, encourage customers to download the app to make returning at locations like these easier... Also your web-app in android Firefox does not show the camera/picture UI as in android chrome, could not take pics. I know your user base is likely not using Firefox so this won't be fixed but a simple dialogue warning users to use a chrome/blink based browser would probably help the few % of us that do.
Jonathan WI could not find anybody for assistance. This location is worst experience I have had with Uhaul! I was quoted $37.90 and then charged $59.56. I will never rent from Advanced Diesel Repair! My experience with Uhaul warrants a 0
Richard C