Moving to or from Evanston, IL 60201? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Evanston.
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Evanston, IL.
U-Haul cargo van rentals and pickup trucks in Evanston, IL are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Evanston, IL 60201. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
I have dealt with the people running the Dempster location for many years and in different contexts. The are uniformly inefficient, disengaged, unhelpful and generally surely.
I have rented about 10 vans in the past three years or so from this location and they have always been good. My experience today put such a bad taste in my mouth that I may not go back. A ridiculous amount of verifying in 10 degree weather. The van use came back from an earlier rental. I was asked to take photos of any damage to the van before leaving. I was also asked to verify the mileage and gas. I was told there was a 1/4 tank, but it was below that. The van was dirty and had a fair amount of snow, road salt and slush to give it a proper look over. I was instructed to follow these prompts, but I got to a point where I couldn't take any more pictures. When I went back in the store to dispute the gas level and the verification, the manager told me not to worry about it and to return the van with what I thought the gas level was at. What was the point of having me do all of this b.s., if it really didn't matter? Very frustrated with the ‘newer manager'.
Software amazing. So easy to use and rent from my phone !
To Whom it may Concern This company has to go through a MAJOR training for their staff. They don't care about customers' service or their job, horrible, horrible, horrible on-site service, no pride in their work. I have rented u Haul different times different places over the year, same nothing has changed. I always rent from HomeDepot Penske several times a year. This time didnt have any trucks available and that how endup at u-hal. Im willing to talk to someone about my experience. 773 742 6728. If you dont care about this experiance please disregard all this and do business as usual. Please dont have the maneger from this site to call me if your will call. Thank you
I did not go into the store. I just dropped off to personnel outside. Staff was very friendly.
Didn't have all the equipment that I ordered.(furniture dolly). But they could sell me one! Ordered two packs of blankets. Only used one and they would not refuund me the $10.00. Must not get much repeat business, at the least not mine!
Gentleman who greeted me and checked me in was very friendly and patient with me. I don't have his name handy but please thank him for me. Also, the gentleman that received my returned equipment was very helpful and polite. He was so efficient and went through everything quick enough since it was freezing cold. I truly appreciated that!
Clean the truck. The fuel level droped 1/8th after driving one mile. The amount of fuel in the tank was inaccurate
The web page didn't work for self-serve pickup and return.
great job getting me in, and out quickly and safely
Nothing
App at site didn't work Had to go inside to get keys Otherwise, everything was great
Service was awesome, no problem with pick up or return. Great customer service.
Words can't explain my feelings about this vehicle
Check all trucks, before renting out, to make sure they all have locks and working parts such as overhead doors and interior lights.
Adam was great!! Very helpful and knowledgeable! Worked very and was very personable! He worked very well with the other guy together and in tandem. Great experience!!! Please clone them!!
Adam showed great customer service skills. Had a minor problem ( the location) 1st. the store was closed and the only drop box I seen was an regular unlocked mail box for store; however, the u-haul representative later on that night quickly gave another location. Thanks so much for Swift representative that get the job done. 2nd. Location given the male representative was very hospitable.
U-Haul of Evanston has upgraded its service and now operates very efficiently - especially when checking in the trucks.
Quote was written up wrong resulting in surprise charges when returning. I waited 10 min and had to enter the office to get someone to check in the van when I returned.
the Uhaul website was not working. But i knew the team at this location would take good care of me and they did! Even though some payment terminals weren't working, the front door wasn't working, the agency's app for Uhaul wasn't working well. The agency team is great! Fire your Agency support and website support teams!! Peter
Staff was amazing, helpful, and courteous. They should be the model for customer service.
I did NOT use uhaul. The order has nothing tondo with me. I called and reported the issue. I was told my email was removed from the order, and yet I have been receiving information about this rental all day. I will be checking my credit cards to be sure you have not falsely charged me. CamillaHaith@gmail.com 847-707-1899
Omit the pay by mile requirement. This was not made clear during the booking process, so it felt like a sneaky surprise. Also standard car rentals do not charge by mile. If I knew sooner, I would've chosen a more convenient service with a different company.
very helpful
Nothing, I give your service an A. Thank you for you serving Black Lives Matter Women of Faith.
