The exit was blocked off at this location; making the flow of traffic very dangerous. Everyone had to come in and leave through the entrance. It was nearly impossible to turn a rental around in this lot.
Trailer Rental & Towing in Evanston, IL at U-Haul Moving & Storage of Evanston
Moving to or from Evanston, IL? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Evanston, IL 60201 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Evanston, IL
Cargo trailers in Evanston, IL are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at U-Haul Moving & Storage of Evanston!
Utility trailers are perfect for towing large or oversize cargo in Evanston, IL 60201. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at U-Haul Moving & Storage of Evanston provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Evanston, IL and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Evanston, IL online today!
Trailer and Towing Supplies
The Electronic return process is cumbersome and I'm appalled that I would be charged $20 to return the vehicle to an employee.
I rented a one way truck. Reserved the truck at a location and then was told that a reservation did not mean anything and that I had to go pick up the truck 40 miles away, this was the afternoon of the day before my move. I went and got the truck it took me an hour to get out of the place between the office check out and me being able to get out because of other people returning equipment and equipment in the way. They put the me down for one day on the contract when I requested 2 days. I got about 10 different calls from people at uhaul to return the truck a different places then agreed. They ended up charging me for 3 extra days just because and no one took ownership of the issue. I was told I would be refunded at least a day and it did not happen. I was charge for an extra day because they did not update my leaving time with the truck after complaining that it took me an hour to leave from the pick up place a d was told by the rep it would be updated. Uhaul took no responsibility over all of these issues and it ended up with them charging me an extra $120 dollars after all was set and done.
If adding supplies other than pads and dollies to make it contactless, if in the truck that would help.
Increase speed of attending to customers especially customers who already made online reservations.
There was one person responsible for the return of all the trucks and every other thing going on outside the facility. When I brought my truck in for return, he checked in the truck in front of mine then disappeared for 20 minutes. He got back and said that you could have just left the keys on the seat. Why did he not say something 20 minutes earlier? No thanks.
I reserved and was confirmed for a 26ft truck share. When I went to pick it up with on the clock movers, I could not locate my truck. Went inside waited in line only to find out that the guy at the counter gave it to another customer. Manager apologized but the employee could not care less. I ended up taking two smaller trucks. Though the second truck was free, I still end up paying for an extra hour to the movers and gas for two trucks due to this. This experience is going on google, yelp etc.
Did not calculate mileage correctly from Chicago to Baltimore. That's not my fault it's yours and I was charged for your mistake.
They were freat
I had the worst experience on June 28, 2020 when picking up the truck. The day before, the pickup location was changed because the truck would not available at the preferred location. The new location was 30 minutes away, but I understand that my preferred location was not guaranteed. When I arrived to pick up the truck, the truck was not there and the person assisting me did absolutely nothing to help. Our movers were going to arrive in 30 minutes and I was sent out of the store with no assistance and I was left to figure out what to by myself. Due to this, the moving company charged us extra because they had to sit around and wait for us to find a truck. This is just a brief overview and I would like a manager to please call me to discuss the issues.
Hire attentive and helpful staff. I waited over 20 minutes for them to bring my furniture pads that were supposed to already be in the truck
Long line to return. Expedite this.
Charles Neal was awesome! He was so kind in doing my inspection and answered all my questions. Really appreciate it!!
The gentlemen (both the cashier and the person who got the vehicle ready) were extremely professional and knowledgeable. I would highly recommend this location to anyone. Also it is wonderful that U-haual employs citizens whose lineage is black American Descendant of U. S. Slavery, so many companies fire citizens with that lineage and replace them with immigrants & the descendants of immigrants. Way to go U-haul Dempster!
I was not confirmed with that the truck had been sanitized, and it had a bad smell. This required me to have to sanitize it myself for saftey given Covid-19/
Do online registration in advance it takes some time!
Horrible experience. People behind the counter were nice enough, but the kid outside directing you towards your vehicle was useless, rude and seemed totally uninterested in helping in any way possible. When I asked for help he literally did nothing stood there and was so unhelpful. Same happened when I returned and he was the one to check me back in. I will not come back to rent from this location and not recommend to anyone! . Avoid the location at 2125 Dempster in Skokie
Overall experincewasgood however The employee who handled my order was so unprofessional and arrogant. He badly need some customer service training ASAP. Thanks
The vehicle I was given has a faulty ignition. It was very difficult to start the truck, killing valuable time to move out.
Good fast efficient people.
All the worker their is perfect
The gentleman who helped me was absolutely fantastic!!!
The uhaul.com online check-in does not work well at all and even after I got it to work on a different browser, it took longer than standing in line. Then I went and found my truck as requested and went to pick up the keys - they had given my truck to someone else! Then they said everything was fine and handed me my paperwork, but it was the paperwork for the other person. Online told me I couldn't change the mileage (which it asked me to confirm), so it gave me an error code. And when I returned the truck, I had to talk to the guy checking it in since nothing was right online or with my paperwork and he wasn't wearing a mask. Not going back!
I paid $75 for LOW insurance and then was charged $150 for a small dent on door whuch was there when I picked van up. Is this a scam?