Moving Truck Rental in Fairbanks, AK at U-Haul Moving & Storage of Fairbanks
Moving to or from Fairbanks AK 99701? Get FREE truck rental rate quotes at U-Haul Moving & Storage of Fairbanks.
Get FREE moving truck, pickup truck and cargo van rental quotes at U-Haul Moving & Storage of Fairbanks
Pickups Small jobs
Cargo vans Small jobs
10' truck Studio to
1 Bedroom Apt.
15' truck 1 Bedroom Home
to 2 Bedroom Apt.
17' truck Home up to 2 bedrooms
20' truck 2 Bedroom Home
to 3 Bedroom Apt.
26' truck 3 Bedroom Home
to 4 Bedroom Home
Simply click on each moving truck shown above to view individual truck specs including: safety features, towing capacity, fuel economy and of course, the available space-per-truck size. Each rental truck is individually priced to help save you money, time and energy on your move to or from Fairbanks, AK.
Cargo vans and pickup truck rentals in Fairbanks, AK
U-Haul cargo van rentals and pickup trucks in Fairbanks, AK are perfect for home improvement projects, deliveries and other small loads. Rent cargo vans or pickups to save money on local moving or deliveries. Cargo van and pickup truck rentals are popular with local business, college students and smaller housing moves in Fairbanks AK 99701. Our moving van rentals include air conditioning, rub rails to protect your belongings and come equipped with a hitch to tow a trailer rental.
- Interior rub rails in cargo vans
- Automatic transmission
- Air conditioning
- Gentle-Ride suspension
- Fuel-efficient V-8
- SRS/air bags
Dustin H. on
Customer service was lacking. Originally called to reserve a 15' but when I arrived was told there was none available and told to come back at 4pm. Still didnt have the truck at 4, instead stood in the store for nearly 20 minutes with no customer service reps to be found in the store. One of the equipment check in guys came inside and started helping after the 20 minute wait. The guy moved extremely slow, had poor customer service skills, and made sarcastic comments routinely. Overall security of my unit is good. But customer service skills and lack of apparent management is terrible.
Robert K. on
Staff was very helpful and courteous.
Alexandra B. on
The customer service rep courtney was extremely rude. I was supposed to pick my uhaul up at 10 AM. I was unable to pick it up until 1 PM!! when i dropped it off i waited almost 40 minutes before anyone acknowledged me. The uhaul was dirty and smelled like urine.
Mark C. on
Truck was not ready when scheduled. 4Hours late for pick up. No chance for a detail cleaning of cab. Brakes had been worked on but during some quick stops didn't seem to be working correctly. Mileage of 10 mpg was overly optimistic. More like 7 mpg maybe.
Alice M. on
We requested on line rental, but were unable to get the equipment the days asked for. We spoke to traffic 4-5 times as the order fora 20ft truck was ordered as 15 foot truck. Because of the delays and errors, the price from trafficking was reduced to include both auto transport and 20 ft truck, but when we went to pick it up, were charged for AT at regular price. The responsible party at traffic never returned calls. In general, the truck and AT made it to destination so we are thankful. It was a tight schedule to return it on time, as we had a mishap on the way . (our fault). Would have been nice to have an extra day. Driver of truck did not like the downshifting when going down hills-drove him nuts.
Jason C. on
Teach your call center the locations you have. It is not the customers Job to educate you.
angie p. on
The rep., Mr. Marshall, was exceptionally helpful. He went above and beyond to assist our u-haul needs by re-wiring our hitch lighting adapter when we found it was not functional. He’s an example of what customer service needs more of and we can’t thank him enough!
lisa k. on
The truck was well maintained and operated perfectly. It was not clean, the interior was covered in dog hair and smelled very very very very heavily of cigarettes.
Glen A. on
Everybody was helpful & every thing went well. Nice truck.
Matthew H. on
This location has the poorest customer service. They get rude with customers and on the verge of threatening customers. The manager and employees use profanity and do not respect customers. My daughter was in the car when talking to the manager and he stated that his employees dont know $h!+. If I could give them no stars I would. They did not like the fact that I was given extra days because of the multiple issues I had picking up the trucks. I tried to work with them but they made it entirely impossible. I will do my best to avoid this location at all cost.
Kevin V. on
Trailers MOST be equipped with brake systems
tim w. on
Front desk help was excellent then I went out to hook up the trailer and not only was the yard help belligerent he was unhelpful and I'm quite sure mute.
Kiplin T. on
My entire UHaul experience from pick-up to drop-off was incredible! All the staff at this location were really friendly and accommodating!
Stephen S. on
I've been charged for an additional day and getting a refund is a painful process. First, on hold for long periods of time. Second, the general manager from the location that it was rented from will be in touch with me in 48 to 72 hours. That is a long time to fix a mistake. I would consider that poor customer service policy.
william b. on
Very friendly staff, very efficient and fast check in.
EDWARD G. on
The storage unit we had rented had standing water, mold on the walls, mold on our furniture. The Uhaul truck was given to us with less than a quarter tank, which I understand is against your policy. It was dirty, windows in particular.
Vladimir A. on
The tank was not full and the lady at the counter told me it's between 7/8 and full, which was not true - it was at 3/4. I got only $15 refund for filling up the tank (it's hard to get it to exactly the same point, especially if it is not what UHaul tells you). Otherwise, everything was OK. The car did strange things in tow mode.
Bob M. on
Truck was clean on the inside of box and cab but the glass was terrible. Bugs were thick all over outside of truck and windshield. Windshield looked like it had been parked under a birch or cottonwood tree, covered in sap. It took some doing to clean the glass to be able to drive safely.
Tricha I. on
Although the store was extremely busy when I picked up my truck. There was 2 employees. They did a great job moving along.
Mia h. on
The service was slow and then they don’t really go over your contract and time frame they just tell you to sign and assume your going to read it . Then they call you being rude not knowing You were unaware of the specifics of the contract .
Michael H. on
Service was phenomenal, but the location really sucks. Very difficult to get to the location, and very limited space. It's my only u haul service I use because the staff goes the extra mile to fulfill pur needs.
AMANDA W. on
The 3 employees that were working appeared to be over there head. They each had to assist each other with the system. A customer was helping one employee figure out how to input the reference. Our rep James page just tired to push us out the door he was so frazzled. We rented a dolly for two days and he rented us two Dolly’s. When it was returned he failed to enter it in the system. I was called twice by Karen whom I explained my situation was also in a rush saying ok we will look into it. Second phone call a week later I requested to speak to a sup who handled it. Poor service everyone seems to lack system knowledge as well as customer service. They need to be trained correctly or fired.
Lakshmi S. on
they charged me another 30 miles extra from what I used and I had to go fight for my money back!!
Gregory O. on
Honor your contract. We rented twice during the summer months of 2018. The first time we were told the 26’ truck was not available, though we reserved 2 months in advance. The second time, the truck was 3 1/2 hours late. We were compensated for the second delay, but we’re then delayed in driving. (7 hour drive)
Kimberly J. on
Once again U-Haul fails in a big way. I reserved a 26 foot truck and there was no truck at the location when I got there to pick it up. I had five people waiting for me to come back with the truck, people I was paying to stand around doing nothing. The man who checked me and could have cared less whether I had a truck or not. Every single time I deal with U-Haul U-Haul fails. I will be contacting the owner of this location for reimbursement for the extra money I spent taking three trips to the storage area instead of one. It’s very sad to me that there’s no competition in Fairbanks, U-Haul is the only game in town so they don’t have to do anything to improve their customer service, which sucks. Very disappointed, again with my experience with U Haul.