Trailer was so filthy it got us dirty just loading a car. ratchets for the wheel straps would hardly work. 1 worker on shift so wait times were long. Very unhappy with my rental and wish there was somewhere else to rent moving equipment so I would never have to use U-Haul again.NATHAN L.
Moving Truck Rental in Fairbanks, AK at U-Haul Moving & Storage of Fairbanks
Fairbanks, AK 99701
Services at this Location:
- Mon-Thur: 7 am - 7 pm
- Fri: 7 am - 8 pm
- Sat: 7 am - 7 pm
- Sun: 9 am - 5 pm
- Free towing inspection
- Propane pay at pump
- 24 hour customer return
One-Way and In-Town Local Rentals in Fairbanks, AK 99701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
We have the largest selection of new trucks!
Our cargo and utility trailers start at $14.95!
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Thank youLYNETTE N.
Very easy to check in. Staff was prompt and courteous. was painless process. Good location. Spotless facility well maintainedANTHONY K.
Clean the vehicles before renting them.ROBERT S.
Great customer service.MARY C.
The staff are very friendly, helpful, and efficient. Thank youJODY H.
The manager Richard was very helpful and attentive. He hustled to get the trailer I was renting hooked to my truck and checked to make sure all of the lights were working properly. I appreciate the great service. Thank you.ROBERT L.
I did my rental through app. It stated to skip the line but yet I waited in line . I think there should be at least two employees in the store and another that's able to move around. Despite it being winter , the inside of vehicle should still be cleaned and wiped down. As well as started to help out customers.DERIKA L.
Employees were very courteous and helpful and the facility is very cleanSCOTT Q.
Good truckJOSEPH S.
Thank youJOHN S.
Some how secure the fuel lid . The big truck I rented had the fuel stolen I think securing with lock gas cap is a must. . The the little box van no problem. . Thank you Jason E ThomassonJason T.
The staff and crew are always helpful at this location! They're nice, patient and knowledgeable. I've rented trucks from this location three times over the past 9 months for various reasons and have always been satisfied with the service I've received.DEVIN S.
Customer service was a priority..Dorothy J.
smooth sailing no complaints, prompt professional service.WILLIAM J.
The interior of the van was dirty, although that is expected in winter in Fairbanks. It was also covered in snow. Again, expected. These are minor. Everything else was fine. The staff did a good job. Only other complaint would be to make sure vehicles' fuel is topped off before renting out. The gas gauge read "F" when I started. I used the van for only 19 miles, yet it took 5.815 gallons to fill the tank. Unless the van gets only 3.27 mpg, I'd say the tank was not completely full before I started.Rulon J.
All the staff was very helpful and courteousSCOTT Q.
Great people very up beat and helpfulFRANKIE S.
Pick-up location gave me the wrong truck (correct size, but different than what was listed on contract), windshield wiper that needed to be replaced and 3/8 tank of gas (instead of full like contract said), and doors that were very difficult to close fully. I had to make a second trip to the store to get paperwork corrected.MICHAEL F.
The location and staff were great. The online program is faulty. I unsuccessfully attempted to drop the trailer off after hours. The online program wouldn't function correctly by not letting me upload pictures of the trailer and location. I wasn't confident in leaving the trailer, so I returned it the next day.Jason S.
Location sucks, but service was excellent.Steven H.
Great experience.Tracy W.
Quick and easy drop off. Was able to drop off quick and go on about my day!STEPHEN S.
Head light out, check engine light on, phone call telling us we needed to make sure we returned truck by 4 after a day rental. Plus we were on way but talked so rudely to. Then place was busy and was told to drop off keys which I waited instead because I wanted them to see mileage. Very unprofessional to rent a truck out for day rate two or theee times a day pressuring the renter to hurry back an hour before we had planned to be done.WARREN H.