I honestly felt like the truck was going to fall apart at any point in time. When I engaged the brakes it let out a weird screeching noise and when I would accelerate in first gear it would also let out a weird screeching noise. I specifically remember telling the guy that I needed the truck for 24 hours and I got a message saying that I had been late for drop off after 6 hours. The reservation I made was for 6 hours but I didn’t mean for it to be six hours hence me telling the guy that checked the keys out to me that I needed the truck for twenty four hours. Staff were extremely friendly and helpful but I feel like all in all I’ve learned my lesson.
JOEL O
Midwest Clearance Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fairview Heights, IL 62208
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Offer free massages at the door while you wait. Maybe put a mini fr
Midwest COver the phone customer service needs serious attention. I called a booked a truck and trailer with a roughly $350 estimate. I was then called and said I couldn’t have what I booked and had to change it and was told it would be the same price. By the end of it I spent over $800 for something I was quoted less than $400 for. I understand people make mistakes but your people need to know what truck and trailer combos they can and can’t do and communicate that before proceeding. Overall it was a decent experience but the price change last minute is ridiculous and if I could have gone a different route I definitely would have
CAMERON EYou are doing well.
SHONDREA MThey were many dashboard lights on, including check engine. And you had to mash the breaks to get it to stop. I did know that it needed to be serviced before I took it but was told it was safe to drive.
Kristi M