I returned my trailer sooner than expected because the door on the trailer wouldn't come down. I was given a trailer with a door that was stuck. I'm 57 years old and had to find guys at Big R to come help me. The door latch was stuck and jammed. And once they got the door down it was hard to latch it at the bottom. And then roll it up. When i returned the trailer sooner than expected no compensation was offer to me. I was just told they would take the trailer out of service. No apology for it not working properly. :-( I guess next time I have to make sure everything is working before leaving. I had even asked to get a newer trailer and wasn't given that when left. there was a newer one there but I didn't want to go back in and have them change the trailer number that i was checking out because i didn't have much time.
Pinder B
Falcon Storage Partners LLLP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Falcon, CO 80831
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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U-haul website was down which wasn't helpful but we got it worked out. Service at the location was great.
Christopher OThe truck I rented was the worst vehicle I have ever driven in my life. It only got 6 miles to the gallon and the check engine light was always on.
RICHARD PWhen i dropped off trailer it was a quick good experience but whoever called me a day before our return to tell us we had a 10 am deadline is psychotic lol… how are you gonna give me a deadline one day before and not when i placed the rental and then threaten to give me a late fee and extra day fee if im even 1 hour later. stop trying to get money out of people lady.
Robert Bmy reservation for a26'trck and car trailer was cancelled without any calls or notification. I think this very poor way to treat your customers. I see now why UHAUL has a bad reputation. I would like to continue using UHAUL just for the convenience, but the way I was treated makes me question doing it. Thank You Robert Harthan.
ROBERT H