Had some difficulty with website for automated pickup. Customer service solved it well and courteously.Richard E.
Moving Truck Rental in Fallbrook, CA at Gonzalez Rentals
(U-Haul Neighborhood Dealer)
Fallbrook, CA 92028
Services at this Location:
- Mon-Fri: 8 am - 5 pm
- Sat: 8 am - 2 pm
- Sun: 9 am - 12 pm
- Free towing inspection
- 24 hour customer return
- habla español
One-Way and In-Town Local Rentals in Fallbrook, CA 92028
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Overall pick up and check in were convenient, But not having the additional items I paid for made the whole experience much more difficult than it needed to beErica C.
Staff is very helpful and knowledgeable; equipment available as requested.ðŸ‘ŒDENNIS R.
the gentleman that was staffing this location was extremely professional, helpful, and went above and beyond to provide me with assistance and support. I would definitely use this location again if the need arises.KEVIN L.
I was extremely disappointed that i had to pay over $75 in additional fees. I had requested a pick up location nearest our site but instead was diverted to a location near where i was staying, which is not near the site. Thinking of using Penske next timeGEORGE G.
Great customer serviceEFRAIN P.
Nothing good site and location Personal were well Above goodHERBERT P.
Great customer service. The equipment was in excellent condition and we'll maintained. Thank you for giving such excellent customer service. I will definitely refer family and friends to your business.JOHN D.
I was not informed about the return of the truck had I known I can return them to a different location I would not have to pay for mileage as much as I paid and I had three different size truck because the location that I got mine did not have too many choices and as far as the days are concerned they all add one extra day although it was parked at the parking lot of U-Haul on Sunday night they charge one day extra on all of The three trucks thank youMoe T.
Gosh, feel free to volunteer next time! ðŸ‘DAVID L.
Customer service was excellent and the personnel was on point.SERGIO T.
Our comments are through no fault of this actual facility. This location was out of our area. We found out that the area that we choose on our reservation actually had a 26' truck available. Moving us to this location caused us extra time and extra gas.DAVID C.
Absolutely nothing as your service and employees are remarkable.ERIC S.
Gonzalez Rentals was focused on me as a customer and it was a seamless great experience. With all of the stress of moving, it was a refreshing break. Thanks for your help!MATTHEW B.
I did not see the office, but the attendant greeted me politely at the,parking area. He was professional and friendly.Jim and S.
I tried calling multiple times over 2 different days to see how much it would cost to return the van later than scheduled and never received an answer. There is no answering machine set up either. This made communications very difficult/impossible.Stephanie M.
Ivan was awesome! He did a great job of hooking up and unhooking the unit and was detail oriented on the entire process:easy pick up and delivery of the trailer.ERIC J.
The man was so nice and helpful! Excellent customer service!MICHAEL M.
I found the location difficult to locate but the young man who helped me was excellent and accomodated my needs very well.JENNIE T.
Not happy UHAUL as a company rerouted me an Hour away each direction, mind you; last minute, to pick up the trailer I had rented days before hand to pick up. Thankfully the provider was awesome and worked with me and was awesome in every way but UHAUL as a company let me down and cost me a bunch of money. The $48 I spent on the trailer fails in comparison to the time and fuel I spent just picking it up and dropping off. Again the Fallbrook provider was top of the line; it was UHAUL as a company that seriously let me downMitchell M.
The rep was couteous and helpful and gave me the most affordable deal out there and gave me suggestions on the best package dor my moving needs i will recommend him and that location to anyone who needs help movingrigoberto A.
Great customer serviceZACHARY B.
Staff very friendly and helpful.Jose C.
Josue was great, very friendly and professional serviceJAY F.
Everything was clean, easy, and the office staff were helpful and kind.DESIREE C.