The pickup location was convenient but parking was a bit tight. This location is a gas station with mechanic bays and most parking spaces were taken by repair shop vehicles. The box truck needed to be reversed out of a tight spot and then returned to an even tighter spot. Otherwise, the personnel were helpful and friendly and the location was centrally located. The vehicle was very well maintained and extremely clean.
Alex G
Marathon Fallston
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fallston, MD 21047
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Customer Reviews
- 3.5 Average Customer Rating
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Excellent service…..
Syed SIt was not obvious how to access the rental at this location (i.e., must call Uhaul 24-hour service for assistance to get code for key from lockbox, etc.). The truck was pretty dirty on the inside and the A/C had a strong odor.
Kate DNo one informed me that all uhaul location closed early on Sunday My drop off day Had to scramble to find a drop off place
Terry HPersonnel was very helpful and stated they would take care of everything and nothing for me to do. However, I found that he charged me for 2 more gallons of gas at $5.50/gallon after just putting 5 gallons in it for $3.50+/-. I returned the tank to the half tank position of which I received it. My fault for not taking pictures before and after. Helpful personnel would have been more helpful if I just did it myself.
TIMOTHY G