I was billed an extra $18.23 because nobody was there to receive the truck. Why am I being billed when they close at 5, and they choose to leave before 4:30. What am I supposed to do. I will never use this place again and I will start finding different moving companies to use. It is stupid to charge a customer when they returned to vehicle on time but the business owner chose not to be there. U-Haul should only use dependable companies. This is not a dependable company.Steven B.
Montana Shed Center
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Farr West, UT 84404
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- 1.5 Average Customer Rating
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drop off locations that are not staffed are not my first choice. they should be staffed when their sign says open and it is within the hours posted on the door.Kent R.