Thanks had a great experience. If i need again i will be backRebecca A.
Moving Truck Rental in Florence, AL at Shalom Hair Salon
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Florence, AL 35630
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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My Uhaul reservation was not sent to Shalom Salon. They had no record, even though I had been sent a confirmation (24922934) by Uhaul. Thanks to the very courteous, friendly, capable, and concerned people at Shalom, I was able to get a truck to make the move. They went above and beyond to fix Uhaul's error.Christopher M.
I waited for an hour past my pick up time for someone to show up and give me the keys. How do you guarantee your reserved time or pay 50 dollars to the customer but not follow up to that. Horrible service and I will not be doing business again.Keandre S.
The customer service was great and they facilty were we picked the vehicle up were super nice.Amanda C.
Didn't meet anyone contactless drop offAmy F.
Great people to work with.David B.
Noone was here after hours drop offTHOMAS J.
Merchant was very helpful and a pleasure to do business with.steven S.
The gas was on completely empty when I got it which made me nervous having to immediately find a gas station. Besides that it was great!PIPER G.
U could let a person Kno up front and ahead of time if u plan to charge any extra charges on their card before doing it, especially if the person ask that question multiple times? How much r ya charging my card? I asked 3 times if it was gonna be a a 63 dollar charge and each time his reply, was a yes and in fact it was charged a 124.96 and that's a big difference to me, especially when I live on a fixed income and was traveling to Michigan alreadymarsha H.
The person to help with hook-up was in and out. Not available at times. The trailer was clean on inside but was dirty on outside. Mechanically it seemed ok.dennis B.
intake was very slow but they were very kind.ramona P.
Train the staff. Didn't know how to use computer to get out contract. We reserved a week ahead to prevent any problems. My husband went to pick up and no one was there. Then they said they were having computer problems. They gave him the trailer but later called my phone to finish contract. I work night shift. It took 4 phone calls to finish up contract, one of which I was told our truck wasn't compatible and to bring back trailer. It was compatible because we specifically checked into that the week before. Then was told the contract was going to be emailed and it was not. Had to call back next AM while traveling on the road to get it emailed. Again had to wait on hold for her to ask how to get contract sent. Then was never informed we needed reservation to drop off later. Was told we could just leave it at any uhaul provider which was not true; which caused a problem with drop off. She was nice but did not know how to set up the system. Would not recommendLinda B.
Unlike the Birmingham location Shannon was very professional very kind and very efficient. You were in and out of there no time she inspecting the vehicle thoroughly and then energy started to have a problem with her computer this was not her fault by any means but she handled it perfectly. she told me I was good to go and that you would call me if there's any problems that you would finalize it on her own time that's me means the world that shows that that person really cared about their customer and I will continue to use U-Haul simply based on Shannon professionalism absolutely fantastic.matthue L.
Very helpful, but is not a store front. But appears to be a daycare center with a beauty shop in the rearjimmy S.