I reserved a truck on Tuesday and they did not tell me they did not have one way equipment until the day before when they called to confirm. Perhaps you could have mentioned that sooner. Also I was a bit upset that the dolly was not in the truck. I had workers waiting to help me move and i had go and get a dolly at another location. If someone is picking up before/after hours i would be sure to double check additional rental equipment. Moving is stressful on people and we depend on trucks and equipment.
Lacy R
Kar Auto Group
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fontana, CA 92335
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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You charged my gas when I out gas above what it was...I have proof and they charged for dropping it off late when they left early
ANTHONY LThey tried their best, to get me a truck when I needed it. But they didn't take the time to clean it out. So I had to clean trash, clothes and ashes from it. When I returned it to the Victorville location, I got charged a cleaning fee, which is really unfair.
Uriel HLocation was not open when I arrived. Parking was very confusing. Where should you park if gate is closed? Sign at front says NO PARKING. Clear instructions would get better rating. Mobile check in was excellent.
Maria FPick up went smoothly and easy will use U-Hual again
Vivian W