Front axel upon walk around driver front may have been leaking as there appeared to be oil leaking. We did a video recorded walk around in our devices to film as rep was not willing to come do inspection with us to cover us for any liability. Also found garbage left in the vehicle. The check in orocess the tsblet they use was not charged, the rep had issues and had to call for support which was fine, but despite providing the exact address and having the rep repeat exactly for understsnding.. the return locstion got put in wrong and not even the same city we needed. Thst prompted another call to uhaul. That agent spoke quiet and was curt and a bit rude and all i politely asked was for a change of the drop off location. They were rude and the call ended with "i will change it" and that was it.
Douglas M
Esso Gas & Convenience
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Erie, ON L2A6V4
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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Friendly staff member at this location. Returning the truck was easy process. I will definitely rent from this location, when needed.
RACHID KThe personnel was too helpful and fully detached the trailer while my car was still on the lift. I did not realize this until I was backing off, as he refused to let me try to check the connection saying he had it. Luckily, both myself and my car are undamaged.
Jennifer K