Everything was great, from the customer service to the truck. When I need another truck I will be back to your store. Thank you.
Matthew N
Value Store It 12
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fort Lauderdale, FL 33311
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Alejandro who was the Uhaul rep at the counter during the time of my rental was not very clear on all the charges. I advised him I'd be going out of state and would not return the vehicle to the Ft. Lauderdale location at which point he put in the system only 15miles stating it would be cheaper this way. He also stated that we were able to return the van at any location and would only be charged any additional mileage.I was charged an additional $2,900 for the rental being returned out of state. When I called customer service to try to update the location, payment the representative told me she couldn't help me she transfered my call to another rep who stated she couldn't help me but she was nice enough to get the return location. This whole move was hectic but uhaul was misleading in the pricing. Will not be renting again.
JAZMIN RThe app was so much easier to use than the very first time we used it in 2020! Great work.
James DThis was a great experience The truck ran fine even though the engine light was on The gentleman at the desk I didn't get his name very nice and professional should be a manager if he's not already initially I went to some store that was closer to me that the app sent me to The woman was very rude and I walked out she was trying to charge me a dollar for parking this was at like a deli type convenience store so I told her I would not be needing her services and promptly came to this location which was a thousand times better
RUSSELL NCar was very dirty
Jon M