I was instructed to drop off the 26 â€˜ truck at this location. This area does not accommodate a large truck for parking. In addition it's in a bad part of townâ€¦vidal R.
Value Store It 12
(U-Haul Neighborhood Dealer)
Fort Lauderdale, FL 33311
- Mon–Sat9 am–6 pm
- Sunday10 am–2 pm
Services at this Location:
One-Way and In-Town® Rentals in Fort Lauderdale, FL 33311
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- 4.0 Average Customer Rating
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i schedule a truck for 10 am and no one was at the office. i had to wait until 12 noon for the truck. no to help at the location.Antonio R.
I replaced the fuel to the same as I picked it up. I dropped the truck off early in the morning arround 10 am and was told to go and they will check it in and email the receipt. I went back around 12 noon to pick up a receipt with the response oh we didn't get to it yet. Around 5 pm I had to send a message through the uhaul website asking for the truck to be closed out and to send a receipt. Now I'm long gone and 7 hours later I find out I'm being charged for fuel that I know I replaced. I will stick to online self check ins and returns to avoid this issue from happening again in the future. I was not satisfied.Sodianie C.
Amitai was amazing and helped guide us through the entire process. He provided excellent customer service during the pickup and also end of day return. Unfortunately the truck was not clean inside and almost empty gas tank, but Amatai made a difficult situation much more bearable! One last suggestion is for the pictures of the vehicle to properly show visible damage for the initial Customer inspection. Pictures at the Garage Service area don't provide accurate details. Thanks ChrisChristopher M.
FIX THE APP! It is very slow to respond and makes the check-in and return process cumbersome.PATRICK H.