So far my experience here has been great. I had an appointment with no problems setting up. I was helped right away and check in was quick. Great customer service, greeted with pretty smiles at the front desk. I returned the rental with no issues, still great customer service. Only thing, if I had to point something out.. the lot/yard could be bigger and spruced up. I'll keep going here though and will still recommend this place of business.CHARLES M.
Moving Truck Rental in Fort Washington, MD at Oxon Hill Rentals
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Fort Washington, MD 20744
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.0 Average Customer Rating
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When I opened the trunk I saw all the floor covered in dirt, so I had to take the broom and clean all that mess up. It took me several minutes. I've got pictures and a video to show you. I'd like to request compensation for such inconvenience.HERNANARIEL F.
This was a great deal. Will recommend to others.AARON C.
Did not have all the reserved equipmentDAVID M.
They get confused of the charges & some employees are not properly trained!SEIFE B.
Keep doing what you are doingCHARLES G.
I didn't use the trailer because ramp/opening was not wide enough for my need. I rented a 6ft wide trailer but had no idea the ramp was not the full 6ft width and the cargo I rented the trailer for could not be loaded and I had to get a different trailer. Location is great otherwise.Arthur S.
Good service and convenient. The only thing I would say is that my wife and son dropped off the equipment at night, and the lot is not flat, and there was nothing around to chock the wheels with. They had to use a dolly. Maybe have some wheel chocks in each trailer?JOSEPH H.
Being that it was my first time coming there during business hours, parking is very limited. Overall its a nice location.JEANNETTE W.
I had a pick up truck and the back was not clean and on return I was told that it wasn't clean!! But I returned it like I got it.GREGORY B.
The rental was dirty and had a strong weed smellRichard S.
great service.Yvette J.
Nothing! Your staff were outstanding.GERALD C.
Very helpful and friendly staff. Vechicle was ready.CARYLANNDOROTHY P.
Uhaul seems to be quick to charge but slow to credit. Sometimes credits should apply. There is such a thing.MARY A.
Absolutely and already have.Shawnda L.
Truck was very noisy and often sounded like gear shifting was an issue. Trucks should be cycled out for better usage.Comico H.
Someone changed my reservation to a more expensive, larger rental without my authorization, knowledge or any kind of confirmation. Then, the clerk "offered" to give me a rental in the size that I reserved for a price higher than what was listed in my reservation... as though she was doing me some kind of favor or kindness. I asked to speak with a manager 4 times before they honored my reservation (after I provided a printed copy of the record) at the cost that was quoted. The manager, I think he was a manager, added some moving aids at no additional cost. Eventually, the problems were resolved but with no small feat and persistence from me.REGINAVERONICA Y.
It took us 3 additional weeks to move each uhaul location we were referred to had some sort of problem wether they were telling me uhaul didn't instal hitches when they do, or the fact that when I took my car to get the hitch installed an employee messed up my car which lead me to have to push back my date again and wait for them to fix my car just for them to tell me that all of the problems I experienced with uhaul didn't matter and they had no good customer service not on the phone calls or in any locations.COBY D.
I had reserved a 20 foot truck, when I arrived to the dealer they said I would have to come back the next day to get the truck as they did not have the right size truck. I asked to be placed in a 26 foot truck instead as I needed the 20. They said they had a reservation for the 26 foot the next day. I told them I had a reservation that day, they still refused to give me the 20 or 26. They said I would have to take a 15 foot, and that they would discount me the milage. And charge me for only 1 day. I see now that I was charged for 2, when I only had the truck for 1. Next time I will rent a penske truck.Lawrence S.
Uhaul sucked! My reservation was changed to another location a hour away! First location I went to didn't even have trucks for me to even rent out in our reserve days on in before my reservation was changed!! Knowing i reserved went to another location they didn't have any trucks and the guy acted like he didn't want to help me. went to another location in Waldorf they helped me but still not trucks they were all taken at the time i went but they help me in finding my issue. They threw my whole moving day off and i i had mover waiting for me and they waited omost 4 hours for me and i had to pay them extra for waiting!!BREANA A.
Staff was attentive and professional. One of them saw me stumbling through the self checkout process and told me how it would be easier for me to com inside and do a manual checkout. The rental truck seemed very old and mostly worn out. Everything worked, but it was not confidence inspiring. The truck was clean enough to get by for a box truck, but there were several French fries and other material on the floor.HENRY T.
The truck I reserved wasn't available. The clerk upgraded my reservation from a 10 foot to 20 foot. I didn't need the additional space, but satisfied they resolved the issue.SANDY A.
Friendly and efficient personnel. Equipment rented was in excellent condition. Great location. Easy to recommend.JONATHAN O.