Melanie she was fantastic!! Very helpful and understanding. Her customer service is outstanding!!
THERESA C.- Texas TX
- Fort Worth
- 76108
Moving Truck Rental in Fort Worth, TX at Chapel Creek Storage
(U-Haul Neighborhood Dealer)
10113 First Chapel Dr
Fort Worth,
TX
76108
Contact Us
10113 First Chapel DrFort Worth, TX 76108
Services at this Location:
Hours
- Mon-Fri: 9 am - 5 pm
- Sat: 9 am - 2 pm
- Sun: Closed
Special Operating Hours
- 5/31/2021: Closed
- 7/4/2021: Closed
- 9/6/2021: Closed
- 11/25/2021: Closed
- 12/25/2021: Closed
- 1/1/2022: Closed
- 24 hour customer return
One-Way and In-Town Local Rentals in Fort Worth, TX 76108
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
-
Trailers & Towing
Our cargo and utility trailers start at $14.95!
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Self-Storage
We have the most coverage in North America!
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Moving Supplies
We sell hundreds of products to make moving easier!
Customer Reviews
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 3.0
Wonderful customer service Ms Griffin went above and beyond. 10 out of 10 would recommend location just for her customer service
BLAKELY S.- Rating:
- 5.0
Melanie is Fantastic. She couldn't be more helpful.
SHONN C.- Rating:
- 5.0
Melanie is fantastic. Makes the entire process so easy and a pleasure to work with
Shonn C.- Rating:
- 4.0
I would go back to them again. The first place I went to i had a truck reserved there and the lady was a rude told that the guy said he needed all day. I was hoping to get some of my money back for that. She was not very nice or helpful.
Tammy B.- Rating:
- 4.0
Melanie was very helpful and friendly. Everything worked out good for me, I will return in the future to this location.
Heli M.- Rating:
- 5.0
It was a very nice place...very well kept and clean
Rickey S.- Rating:
- 5.0
Great, but nail in tire and broken chains
Liz M.- Rating:
- 5.0
Nothing to improve!! Great customer service!! I'll come back again!!!
John C.- Rating:
- 3.0
It was closed I did the online return
Angelo C.- Rating:
- 5.0
Excellent service!! Helpful and great customer service.. Thanks
IRMA B.- Rating:
- 2.0
No one was there at 1:30 pm
RICHARD M.- Rating:
- 3.0
I had to wait in line for an hour while she tried to find a trailer for a guy. All I needed to do was drop the trailer.
Pete S.- Rating:
- 3.0
Uhaul in general is under staffed and not good on changing reservation needs
CODY B.- Rating:
- 5.0
This is a top notch location & the only reason I am still dealing with Uhaul. You need to let Michelle give some of your locations lessons in customer service.
DANISE Y.- Rating:
- 5.0
Nothing!
Cheri W.- Rating:
- 5.0
The location was clean and neat. Manager was very helpful and friendly.
Debra D.- Rating:
- 4.0
The staff member there was great!
Heather R.- Rating:
- 5.0
Nothing the lady that help me with the paperwork was very available to explain me everything, and very carefully guide step by step, so happy with their service and the equipment, i definitely will recommend this location and I'll be there again for sure
Jesus G.- Rating:
- 5.0
Employee stayed late to get me hooked up with a car hauler that I desperately needed. Two other groups came in just before closing time, before I got there. I had to wait a bit to get taken care of but she was so awesome. She even helped me hook up the trailer! Great customer service! Thank you!
David H.- Rating:
- 5.0
The Manager Michelle was very friendly and was accommodated everything we needed for our rental! Great experience!
Edgar G.- Rating:
- 3.0
Uhaul changed my location after my pick up time without notifying me until I went to pick it up the representative told me she would Send me a$50 credit to my Amex bit I still have not received it
Mary W.- Rating:
- 1.0
They called asking for more money. This is the worst experience i have ever had with uhaul.
Carl S.- Rating:
- 5.0
Very efficient, helpful and friendly! Extremely satisfied
Kris N.- Rating:
- 3.0
When I booked the appointment, the book keeper told me the wrong address. When I arrived at the correct location, the office was closed. I called the number on the door and was told that they were out of office to run to the bank and would be back in 30 minutes. I arrived back to the office in 30 minutes and still had to wait another 20-30 minutes on top of already being delayed so the truck could be checked back in and cleaned. It was a very unprofessional process. The uhaul attendant needs to be more professional. The frustration/struggle effect does not need to be converted onto the customer in which this situation it was. I will not be renting from this location again.
Megan M.