We did not learn until later but the leaf spring on the trailer was broken -
BRUCE D
Yourspace At Bayside
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Frankford, DE 19945
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Truck had 156,000 miles on it. Smelled of smoke! and seemed that starter was failing. The associate at the front desk was professional and efficient and supportive.
PHILLIP GThey were a hour late opening, with no contact from them explaining why. This was completely unprofessional and extremely inconvenient and just down right rude
matthew SMy UHaul experience was great, however, had issues with the movers recommended through UHaul.
Carlos FRENTER BEWARE! Let's start. I arrive to pick up the truck I reserved 5 days prior. I'm told we have you scheduled for next week not today. No! It's for today. Next week I'm traveling and that's why I booked for today! Around and around I go. The manager comes out and asked what the email said. I find it. Yes, the date is for next week. I say that the l person on your end entered it wrong. My bad should have read email confirmation. I l'll take that. I'm told the only truck available is 20 foot and it's $39.99. I booked the $19.99 truck. Asked for them to match the rate. "Well it's 20 feet!!" I don't need a 20 foot truck but I'll take it since I planned to move TODAY! 20 minutes later, I have the huge truck. They say "I can't change the price in the system but will when the truck is returned." Ok fine. Return truck and am charged $39.99 on credit card. The worst part is they made me feel like I was asking for the moon. Oh, and there was a trick the size I reserved "but that was on hold for a client showing up any minutes." So when we turn the truck just over an hour later, guess what. The smaller truck was there. UGH! Moving is stressful enough.
SUSAN W