Pickup was for 9am and delayed 45 minutes due to agent could not find the keys. I had help hired @ $100 per hour waiting for the truck to arrive.Gary C.
Yourspace At Bayside
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Frankford, DE 19945
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- 4.5 Average Customer Rating
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They were still in the process of building 2 storage buildings. One had a new office. This particular location doesn't have the best cell service. We did an after hours pickup so that was fairly challenging at times. During the process certain pages would skip. I'm assuming because of service. One of the most important pages was where the key lock box was. It was behind what looked to be a really old house, that had no business being associated with this nice new U-Haul complex. I called the 800# for help and we'll needless to say I found the old office while being on hold for 15 minutes after actually speaking to 2 different people.Robert H.
The entire process was perfect from start to finish. No bumps in the road at allpatricia D.
The customer service offered at this location is outstanding! Joe and the team are all about making sure the client is first and go out of their way to communicate and ensure all needs are met. I highly recommend this location!! It's convenient and easily accessible from the beach towns nearby.Skip L.
The trailer was dirty inside and probably on its last legs. This location only had one onsite and it was difficult to access.John W.