Better parking ( label where to park
Robert T
Colonial Inn
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Franklin, NC 28734
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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I pointed out that the left tire was very low. They did not have a pump so gave me $1 to go to the gas station to put air in the tire. It was extremely low, did not even register on my tire gauge. When I got to my location, I had to put more air in the tire, it was down to 45 when should have been at 65.
LOIS WEmployee on shift offered no customer service whatsoever. Told me I was at the incorrect drop location, I needed to leave and return truck at a different U-Haul location. She refused to verify return mileage, condition and cleanliness of truck. Ended up having to call customer service to ensure I was going to be processed and charged correctly.
SCARLETT RGreat customer service, great experience
Luciano VColonial Inn was excellent. However, it was not my scheduled drop off location. The original drop of location is closed on weekends and had posted signs not to drop U-Haul equipment because it would be towed. This location was 30 miles from my home. U-Haul made a big mistake and half of my day was wasted. Moreover, on Friday I went to a U-Haul location 12 miles from my homes. They recommended I not drop off the trailer there because i would be charged up to $500 for leaving it at a non-scheduled location.
Mark S