I have rented from this location several times and have always had a great experience. After having issues at other locations, I especially appreciate how easy and stress-free this guy makes the rental process. His excellent customer service keeps me coming back.
Paul T
Toll House BP
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Frederick, MD 21701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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The app caused all sorts of problems. It took a really long time to pick up the rental using the app, I spent a lot of time watching the little circle spin. When I dropped off the rental about an hour later, I was charged for two days of rental, because by some glitch the app said that I was returning the van a few hours BEFORE I picked it up?!? Fortunately, the person who worked at the BP station did it on his phone. I would use this location again, but would hesitate to pick up or drop off a rental using the app.
David FGreat location and friendly service
Joe SSecond time there. Very nice and knowledgeable
Jason FAll was good. Had problems with the app and I could not check the truck in. Gas station representative helped me.
Stacey S