Be punctual..Peaoples time is money..the lackadaisical environment and repair shop doesn't cater to fast or friendly service.The truck i rented made a loud exhaust noise driving down the road...it definitely didn't sound or feel safe..Also the gas tank was almost on E..Entire rental experience was terrible...I will never go to this location again...
JAMES J
Cross Road Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Fredericksburg, VA 22407
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Customer Reviews
- 2.5 Average Customer Rating
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No customer service
MEGINE EI was overcharged for 3 days, when I called to get it corrected the guy said there’s no cameras and he was told I didn’t return the vehicle on time. There’s signage ever that says there’s surveillance as well. I used the vehicle for probably 6-7 hours tops and returned to the same store where I picked up.. keys were dropped in drop box. When I asked for his name he would not provide it to me. 5700 Salem run in Fredericksburg is the location to be exact !
Marlena BNo “uhaul employee” was their when I arrived at 10:45, for my 10:30 pickup time. Was there almost an hour before I was able to get the key for my truck, employee barely spoke to me or apologized for having me wait so long. Will never use this location again.
Teresa Myou guys are awesome I love y’all Service all the time 100 percent satisfaction and yes I will recommend to all my friends when they need one ! Thank you so much……..
Erlinda R