Actually have a place to pick up the truck and not a field. To get the keys and return them is so bad. It is dilapidated and no pathway to get there. I feel bad for anyone trying to return anything in the rain. Then you charge me $50 for cleaning when the only thing I left was the pads that I wasn’t sure I rented or bought and there may have been some sand. Meanwhile, this location looks like a cow pasture. I put I would not recommend it however there aren’t many locations around here.
Cory T
BJ's Bait and Feed
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Freeport, FL 32439
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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Darrell and the manager are both awesome people. They made my experience excellent. Highly recommend them.
David Dtruck that was rented only had a 1/4 tank so had to fill it within first 10 min of driving and instead of filling up at the end of rental period had to guess how much gas i needed making sure not to over fill since uhaul doesn't reimburse for that... then had to go the gas station a second time to fill it back to 1/4 tank. it should be standard to have the trucks filled to a usable level where the renter doesn't have to go straight to needing a fill up
WILLIAM SThe location is a empty lot with grass and sand. It may require a U turn off the hwy depending on the direction you are traveling. There is a black utility trailer towards the back of the property which is a combination storage unit /office. Since I had completed all the required checkin online that process was fairly quick. The lady was not personable and acted as if I had put her out. She indicated that the man on the lot would attach to trailer to my SUV. He seemed to think it was my responsibility to attach the trailer to the vehicle. He said he didn't work for U-hsul. He was on the lot, wearing a U-haul shirt. You tell me? Other locations where I have rented a trailer, the staff gladly attached it to the vehicle to ensure it was done correctly. He made a sarcastic comment as to whether I would be able to undo it when I returned. I had no problem! Be prepared to take photos of the unit on the U-haul website when you pickup and returm the unit. I also took my own. The only service they offered me was convenience for pichup and return. That's the only reason I would use this location again.
Mitchell TThe pick up location’s website is completely incorrect, from business address to phone number. We had to call U-Haul to get the correct number. It was a big hassle.
jeff N