While the location was fine with regards to expectations; however, U-Haul changed my pickup location to this location (over 60 miles from my reservation location) and then had the nerve to charge me for more than 50 extra miles.
Richard M
619 Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Front Royal, VA 22630
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkSome lady came out and kindly asked me to repark the Uhaul because the parking spot I parked it was located near to where they dump grease. She was nice enough to provide an alternative location so I won't fault her, I get shes got a business to run. Navigating the Uhaul app at the return location was a living hell. I eventually just gave up, took multiple pictures of my parked Uhaul with the key drop box in view and dropped the key off. This app is total garbage. I ended up just calling the facility I originally rented the truck from and told them I dropped off the truck.
Adnan KThank you again -- the truck we rented (10') had plenty of power, and was quite roomy; this let us finish the move (Front Royal to Winchester) early, and very smoothly. Sincerely appreciate the service and support!
EDMUND EQuick, easy, helpful - thank you.
DORIAN AWas charged for 3 days of insurance when I only had it for 2 days.
CHERYL M