Receiver of truck was a young Bangladeshi gentleman who required phone assistance to walk him through the checkout steps. But he was entirely charming through the entire process. The station is immaculate; I entertained myself with some iPhone podcasts and a few of the delicious and impeccably organized snacks. This dropoff is a 10 minute walk from my house, in the West End Historical District of Rockville. But there is also easy free parking on the street by the station. A little more speed would have been nice, but nothing to make me not to want to use this location again.
Heywood F
Rockville Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockville, MD 20850
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Customer Reviews
- 3.5 Average Customer Rating
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Reserved one way trip. Was processed as” in town” with higher price. And took almost an hour to resolve at drop off location although they were very helpful in Lusby.
NICOLE BCharge the exact miles driven, not the estimated. I was charged the estimated which was more.
JOSEPH RThere is no equipment available at this location. It’s gas station and staff is not well educated
PRASHANT PDolly and moving pads I reserved were not available at pickup
Heather B