Twice did I rent a vehicle with two furniture dollies and twice did this location NOT have the furniture dollies, and it wasn’t until I showed up, did anybody tell me about it. If they don’t have the equipment, don’t allow the equipment to be rented, or have someone call and let me know, so I don’t have to waste the first two hours of my rental trying to find alternative equipment.
Gregory K
Rockville Shell
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Rockville, MD 20850
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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No blankets were slightly annoying and I requested a 4-wheel dolly that I wasn't available. Otherwise, very easy transaction. Thank you!
John PClerk did not know how to communicate. Led to much confusion.
Charles CWorst customer service, overcharged me with something I never acknowledged, appointment was late 30 minutes when I was being told and confirmed can self pick up the truck at 6 am, the app shows unexpected problem can’t do anything. Worst ever rental.
Tsun KWas missing two furniture wrappers at time of drop off
PETER O