The weather was bad so I was late but the associate (Ferus - I think) was polite and patient. I really appreciated his courtesy, demeanor and professionalism. A big "thank you" to him!!!Irene A.
Montgomery Village BP
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Gaithersburg, MD 20886
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- 3.0 Average Customer Rating
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The guy that works here has NO idea what he is doing. Made me come back to the store THREE times. Never again.Bernice S.
It was good a little confusing where to park the uhaulEric W.
I was scheduled to pickup the truck at 9:00am,and the guy at BP didn't even know it he had to keep calling his boss who didn't understand either long story short I didn't get the truck until 9:45, and I was on a schedule. Anyway U-Haul itself is good, but not the BP gas station.Stephanie S.
Extremely rude. Refused to help me and told me I had to use the mobile app to drop off the U-Haul. When the app wasn't working he magically had the ability to help me. Still was not very helpful because the second someone else walked in he stopped assisting me. The app finally started to work so I quickly followed the steps and got out of there.Matthew P.