Very friendly and helpful
ANTONIO T
Moore Storage
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gardendale, AL 35071
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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It was not a good experience. My truck was canceled without my knowledge, and I had to call and speak with three different representatives over the course of one hour before anyone could find a replacement. Because of this, my students and our One Act Performance were late at our theatre competition. The truck they eventually provided was much larger than the one I originally reserved, which made things unnecessarily complicated. As a high school theatre director with limited resources, I was very nervous driving this oversized truck. The set we brought to competition was, in fact, damaged due to the truck’s size, and I was neither refunded nor compensated in any way. On top of that, I was unable to return the truck to the closer location where I had originally made my reservation. Overall, this was a terrible experience. Reliable service and clear communication are essential—especially for educators and community groups who depend on rentals like this—and U-Haul failed on both fronts. I will be contacting and filing a complaint with the Better Business Bureau.
John BNice people and easy to work with when dropping of an enclosed trailer. Very helpful! I recommend this U-Haul to anyone needing a truck or trailer rental.
STEPHEN DVery nice kind person and the equipment is well up to date no light problems no brake problems no nothing everything was perfect thank you
STANLEY SYou are charging too much per mile in addition to the daily rental fee. Truckers drive big rigs for less per mile. It's shameful. The irs reimbursement rate per mile is only 0.70¢ and that's what you should charge at most.
SIDNEY S