Don't try and close up before your posted hours. Otherwise very friendly.Lori J.
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Gary, IN 46409
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 4.5 Average Customer Rating
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You can make sure that the next person that rents a truck gets their truck on the day and time at the location they called to make the reservation at. This was my worst absolute worst experience with U-Haul. I have rented off of you guys for over 20 years never had a problem. This time they called me at 6:00 the night before I'm supposed to pick up my truck and tell me they don't have one and it's my job to find one if I want one. They were not helpful they did not try to resolve the problem they did not try to find a truck they only went to one location and when they didn't have it they gave up trying to find my truck. The Merrillville office on route 30 in Merrillville Indiana was very rude to me and it's very uncooperative. I do not recommend this location for anybody to go and rent from.ERIKA H.
Nothing service was great as alwayDaniel R.
I feel that they should have a better place or lobby, for customers with a disability to sit, rather than standing. Other that that , yes I will tell my friends about this place. Thank youEdith P.