You could have had me fill out all of the required information prior to the pick up date and time. You can fix your app so that it doesn't take more than 30 minutes to pick up a truck. You could have told me I have within 1 hour to complete the pick up or the system will kick me out and make me rely on an old grumpy man that has no idea how to operate the app or to properly complete the pickup. Somehow my phone knows where I am all the time but your app could not get my location anywere I am and somehow your pick up and drop off are dependent on that location. ... All in all, I was told this contactless pick up was fast and easy, that you have been doing it since covid so it's no big deal. This was anything but. I will never do this again.
JASON H
Taylor and Gossett Transmission
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gatesville, TX 76528
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Nothing
Don OEverything was excellent
Angelica AVery nice uhaul dealer.
LEISA BVery rude and racist.
ALIJAH J