Confirm online reservations with client before the day of the equipment rental.Eric D.
Red Poppy Self Storage
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Georgetown, TX 78626
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- 4.0 Average Customer Rating
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I have no issue with the drop location, the people I interfaced with on the phone for after hours access to drop the truck were extremely helpful, but as I mentioned previously, they charged me a $25 truck cleaning fee, with no detail as to what needed to be cleaned, but I assume it was the cigar/tobacco smell and the tobacco â€œjuiceâ€ that was in the cup holders when I picked up the truck in McKinney.Richard T.
This was NOT the location i requested! This location is basically a dirt lot. I rented a hand truck with this rental to find out this location did not have a hand truck ( I had to go rent a hand truck from home depot since i needed it to move). Had to call the number on the sign to get an answer machine but had a call back immediately to get told the office has been empty for the last three days and was giving the gate code to self check in. Location middle of no where out of my way. Added about 25 miles to my trip that cost me an additional $25 in mileage another $8 in fuel and had to rent a hand truck from Home Depot that was another $25.Neil L.
The location was fine, it was the UHaul app not working properly and out in the sun for 90 mins trying to check in and calling for support. I had to speak to two representatives and a manager to check in and out. Fix your app, or find a better way.Luke A.
This place is way out of town. 18 miles from my initial reservation. The person that checked me out was awesome.Roy M.