I am so disappointed. When I spoke to the Castle Rock location, I explained my concerns. I wa an advised that his psychologist tells him people renting vehicles are 80% distraught. No wonder if that is the service provided! The person didn’t know how to assist with using the ap to check out the rental. Poor service!
Veronica J
SSC Auto Repair
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Gilbert, AZ 85295
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I ordered a dolly to be in the truck. And there wasn’t one. I had to go buy one because I had to move a washer and dryer.
Sharon SFriendly boys very efficient
VICTORIA EI called U-Haul the day before to make sure my reservation at the designated location was still available. They told me yes. Then the day of switched locations on me. Instead of giving me a 24 hour notice Gas light was on when I received my U-Haul. Asked tenant for another truck. He said this other truck isn’t much better. I then said how am I supposed to get to my storage unit?? He replied with a shrug of the shoulders and stated “people suck “. I will never use U-Haul again! This is the second time this happened to me!!
Benjamin SNo issue with this location but will never use U-Haul again
Justin M