Contract 10289047. Hello David Anderson. This is Carl Moore. I talked to you on Friday about Shoppers Gilbert Overcharging me by $170. Frank said the $170 discount would go back on my card when i returned the truck to Lakeside which i drove an hour to for the discount rather than dropping it off in Snowflake next door to my house. When i called Shoppers Don said once the contract is closed he cant see any history and i needed to contact Uhaul. I called Uhaul and Christa assured me I would get the discount. I was worried because I didn't see it on my printed copy. She transferred me to Lakeside and the lady that answered in Lakeside said I would get the discount in my original quote that Shoppers used to build the contract and to talk to Frank when I drop off the truck because Mike will not be in and Frank will no exactly what im talking about. At drop off I talked to Frank and he said there is nothing he can do and seemed genuinely concerned. Mr Anderson you said you would email me at carlm6536@gmail.com. I'm just looking for an update. Thank you.
CARL M
Shoppers Supply Gilbert
(U-Haul Neighborhood Dealer)
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One-Way and In-Town® Rentals in Gilbert, AZ 85297
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The trailer was horrible to drive unloaded to and from pick up because it had no tongue weight
STEPHEN BEasy to rent
SUSAN JThe location was clean and helpful. Our location was changed so we had to go 15 miles to turn in at a different location.
TRENT LThe rear tire was low on air
BRUCE L